Author Archives: greysagecrm

Customize Sage CRM Order Screens to Promote Orders into Sage 300 ERP

In earlier versions (Sage CRM v6.2 integrated with Sage Accpac v5.5 and v5.6), there was Order / Quotes tab which had an ability to create orders from an Opportunity. However in the newer versions (Sage CRM v7.0 with Sage Accpac v6.0), Quotes and Orders are created through the Quotes and Orders tabs (SWT screens) which… Read More »

GUMU Sage 100 Tips – Items are not getting hyperlinked in Sage100 Item Lookup

In GUMU™ for Sage CRM Sage 100, we have provided a functionality where users can search for items, available quantity etc. on a real time basis while adding the line item.  We have already discussed this part in one of the previous blog post. However, in Sage 100 Item search lookup window (shown below), if… Read More »

Sage CRM guides are like Bible of knowledge for us!

Being a SageCRM technical/functional support engineers we face range of issues related to SageCRM customizations, configurations, coding, upgrades etc. New Stuff: GUMU™ Sage 100 Tips – Creating additional contacts from Sage CRM to Sage 100 We have seen whenever there is a challenge, many of us start googling for a solution or start browsing SageCRM… Read More »

GUMU Sage 100 Tips – Creating additional contacts from Sage CRM to Sage 100

This is in continuation to our series of GUMU™ Tips. In our last post, we had gone through GUMU™ Sage 100 tips – for import of Products / Customers in which we discussed some troubleshooting points while importing customers / products. In GUMU™ for Sage CRM – Sage 100, we can sync all the customers… Read More »

Sage 300 ERP Pending Payment Follow-ups through SageCRM

Sage 300 ERP tracks the pending payments in a nice and detailed manner. However when it comes to follow ups, ERP and accounting guys will do it but what would be an more efficient way of doing this? We have customized Sage CRM communications module to track these pending payment follow ups in CRM. The… Read More »

Upgrading SageCRM with Inbound email customizations? Read this first.

Nothing is permanent but change is! Same applies to business software’s too. They have to be upgraded over the time in order to take an advantage of new technological advancements. The New Stuff: Have a look at Greytrix bulk Merge utility to merge your duplicate Customer, contact details: http://www.greytrix.com/product.php?prodid=115 Many people find the process of… Read More »

Adding drill-down links to Fusion Charts

Fusion Charts can be easily and extensively used to create drill-down charts.  Using the drill down functionality provided by Fusion Charts, you can easily produce charts that have “drill down” or “zoom in (data)” capabilities. In my last blog I had explained how we can generate XML based fusion charts using COM API and .NET… Read More »

2 Solution Entries in Sage CRM Find Screen

Few days back while checking Sage CRM Community forum, we came across a question – Why does Sage CRM show 2 solution entries in Sage CRM ‘Find’ screen instead of one? Coming Soon: GUMU for Sage CRM – Sage ERP X3 Integration ~ Real-time, Bi-directional This find menu options are displayed by using find Tab Group. To… Read More »