Category Archives: Sage CRM

Salesperson Mapping Functionality in GUMU™ Sage 100 ERP integration

In our GUMU™ integration, we can make use of Salesperson mapping functionality for linking Sage CRM users with Sage 100 (MAS 90/200) Salesperson. This functionality integrates Account Manger field in SageCRM with MAS 90/200 Salesperson field. Please refer the below screenshot. Once Salesperson Mapping functionality is established and territories are build  it will provide all… Read More »

Why Notify Time Field is used in Escalation

Sage CRM provides many features at administration level that can be used to make modifications and customizations without having to do intense coding. For e.g. Workflow, Table Level Scripting, Translation. In this blog we am going to explain the notification feature of Escalation in Sage CRM. Escalation is a key tool of CRM to implement different kinds… Read More »

Remove New Company and New Person buttons from the New Case screen

Usually the client’s requirements are something to do with enhancing the existing screens or functionality. However sometimes we do come across requirements where they need to remove some features from existing standard screens. Its generally not recommended to take drastic steps but it was a business need. Sage CRM provides us with options to Create… Read More »

Run the External JavaScript file in 64-bit Operating system

Sage CRM allows running External JavaScript file to create new record or update the existing records. For example if we create new company records in bulk based on the certain specified condition or want to update the same; Importing or updating the company data by using the external JavaScript file is relatively very easy as… Read More »

Change List block title

Usually we come across some challenges while modifying Sage CRM as per customer’s requirements. Some modifications are achieved just by performing some simple changes in translations; however for few others scripting is required.  Recently I had a customization where I had to display a communication list in a custom page and display the same in… Read More »