Category Archives: Sage CRM

Library Management through administration highlight of Sage CRM 7.1SP2

Here is another great pipeline feature Sage released for its customers through SP2 upgrade for Sage CRM version 7.1. This tool is very useful in managing file structure through CRM admin section. Now the question is why it would have been that useful? In earlier versions when we create any entity record and add document… Read More: Library Management through administration highlight of Sage CRM 7.1SP2 »

GUMU for Sage CRM integration with Sage 100 ERP

GUMU™ Integration link for Sage CRM and Sage MAS 90/200 ERP (aka Sage 100 ERP) is widely known for providing a range of features and a user friendly interface to its users. GUMU™ Integration is a real time, bi-directional link that integrates your front office and back office at a real-time basis, thus changes made… Read More: GUMU for Sage CRM integration with Sage 100 ERP »

Salesperson Mapping Functionality in GUMU™ Sage 100 ERP integration

In our GUMU™ integration, we can make use of Salesperson mapping functionality for linking Sage CRM users with Sage 100 (MAS 90/200) Salesperson. This functionality integrates Account Manger field in SageCRM with MAS 90/200 Salesperson field. Please refer the below screenshot. Once Salesperson Mapping functionality is established and territories are build  it will provide all… Read More: Salesperson Mapping Functionality in GUMU™ Sage 100 ERP integration »

Why Notify Time Field is used in Escalation

Sage CRM provides many features at administration level that can be used to make modifications and customizations without having to do intense coding. For e.g. Workflow, Table Level Scripting, Translation. In this blog we am going to explain the notification feature of Escalation in Sage CRM. Escalation is a key tool of CRM to implement different kinds… Read More: Why Notify Time Field is used in Escalation »

Remove New Company and New Person buttons from the New Case screen

Usually the client’s requirements are something to do with enhancing the existing screens or functionality. However sometimes we do come across requirements where they need to remove some features from existing standard screens. Its generally not recommended to take drastic steps but it was a business need. Sage CRM provides us with options to Create… Read More: Remove New Company and New Person buttons from the New… »