Promote/Update Salesforce Contact to Sage 100 using GUMU™ Lightning Interface

By | January 12, 2021

In Sage 100 (US) system, each account has one or more than one Contacts, whereas Salesforce supports multiple contacts. Here, in this blog, we will discuss on how to promote Contacts from Salesforce to Sage 100 ERP. As well as how to update contact records on Real Time basis using GUMU™ Lightning version. Below are the steps that needs to be follow inorder to promote Contact to GUMU™ Sage 100 ERP.

Promote Contact

  • Firstly, login to Salesforce.
  • Secondly, go to App menu and select “GUMU Integration” App.
  • Thirdly, click on “Accounts” tab. Select a linked/promoted Account for which you want to promote contact.
  • Finally, on the Account layout, you will see the Contact section under related tab and you need to click on “New” button as shown in below image.
Contact - Account Layout
Contact – Account Layout
  • Once the Contact page will open, fill all the required information and Click on “Save” button, which will Save the Contact in Salesforce and promote it to Sage 100 ERP system.
New Contact Information
New Contact Information
  • In addition, you can view the promoted Contact in Sage 100 system as displayed in below image.
Promoted Contact in ERP
Promoted Contact in ERP

Update Contact

  • In addition, we can update Contact information from Salesforce to Sage 100 system on Real-Time basis.
  • We will update E-mail ID for Promoted Contact in Salesforce and once we will click on “Save” button, it will update the E-mail ID in Sage for particular contact (For more clarification refer the below images).
Updating Contact Info
Updating Contact Info
Updated Contact in ERP

By following the above steps, you can Promote Contact as well as update Contact records on Real Time basis between two systems.

We hope that using the details mentioned in the blog, you are able to successfully activate the Products in Salesforce. If you still have queries or any related problem, do not hesitate to contact us on

About Us
Greytrix – a globally recognized and one of the oldest Sage Development Partner and a Salesforce Product development partner offers a wide variety of integration products and services to the end users as well as to the Partners and Sage PSG across the globe. We offer Consultation, Configuration, Training and support services in out-of-the-box functionality as well as customizations to incorporate custom business rules and functionalities that require apex code incorporation into the Salesforce platform.

Greytrix has some unique solutions for Cloud CRM such as Salesforce Sage integration for Sage X3Sage 100 and Sage 300 (Sage Accpac). We also offer best-in-class Cloud CRM Salesforce customization and development services along with services such as Salesforce Data MigrationIntegrated App developmentCustom App development and Technical Support to business partners and end users.
Salesforce Cloud CRM integration offered by Greytrix works with Lightning web components and supports standard opportunity workflow. Greytrix GUMU™ integration for Sage ERP – Salesforce is a 5-star rated app listed on Salesforce AppExchange.

The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.

For more information on our Salesforce products and services, contact us at We will be glad to assist you.

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