Today’s business ecosystem is highly competitive, and believe it or not, it is this competition that forces enterprises to innovate. Competition encourages change which will distinguish your enterprise from others through technology, product alterations or by improving the customer experience. If your organization is one of the several companies offering similar product, you are forced to compete for customers.
Improving your customer service will only be the differentiating factor that will garner loyal followers for your enterprise. Customer Relationship Management is an upright concept or strategy to solidify relations with customers, sales representatives. That helps in reducing cost, enhancing productivity and profitability in your business.
Sage CRM system provides a well-defined platform for all business units to interact with their clients, fulfil their needs and demands effectively and to build long-term relationship. The kind of relationship with customers is not easy to manage and it depends on how systematically and flexibly a CRM system is implemented or integrated. But once it’s accomplished it serves the best way in dealing with customers. In turn customers feel satisfied and are loyal which results in better bonding with your business and hence increasing revenue for your business.
We at Greytrix understand that it’s not just about technology, but it’s about prudently analyzing your business requirements and leveraging them at its optimum. We have successfully incorporated our technology expertise in Sage CRM, industry-wide experience, and an extensive portfolio of services for over 15 years. And here we are offering our unique Sage CRM Services just for your industry-specific businesses.
Our expertise areas in Sage CRM Development Services
Greytrix with man-months of experience in bespoke Sage CRM development services and methodologies make it feasible to tailor best customizations for your enterprises. We have a prodigious techno-functional team with deep technical expertise in development, integration, and implementation of CRM services setting your organizations up and running quickly.
- Requirement Analysis:
Business analysis to assist you in requirement gathering, design, and testing of the CRM services to your vertical specific requirements.
- Customization / Enhancements:
Tailoring the User Interface (UI), creating new screens and business rules using Sage CRM (SDK), customizing Workflow/Escalations and enhancing business processes.
- Reporting:
Development of crystal reports, redesigning existing reports and enhanced customizations providing mobility to drive your business in the dynamic environment.
- Integration with Third Party solutions:
Integration of Sage CRM with ERP systems and other third-party applications using Web Services and Sage CRM .NET API.
- Add-Ons and Vertical Business Processes:
We develop CRM add-ons using Sage CRM .NET API, Classic ASP and Sage CRM workflow, escalation rules, and Document Merge.
- Installation & Configuration:
Easy installation, configuration and online support for CRM upgrades along with the latest patches are an integral part of our offerings.
- Customizing Sage CRM Self-Service:
We provide customize Sage CRM Self-Service to upload/download documents for support tickets.
Greytrix CRM Development Services offers significant improvement in the functionality and productivity of your enterprises.
- Mobile Technology for iOS/Android users:
Technology has transitioned and accessibility of portable devices like mobiles have increased than desktops. Business data seamlessly syncs to your portable devices providing you with a holistic CRM experience. With mobile apps designed for maximum function, easy navigation you can achieve real-time updates and notifications on the go ensuring your business productivity never subsides.
Our offerings will benefit your enterprises to
- Achieve positive customer experience for winning new customers and create growth opportunities for foraying into new sectors.
- Maximize upselling and cross-selling of your enterprises generating more revenue.
- Improves internal communication aiding optimized marketing.
- Increasing the productivity of Sales and increasing leads by reducing Sales cycles.
- Achieving higher operational efficiency, cost savings through enhanced delivery excellence.
- Selecting engagement models that matches the requirement of your operations i.e. Fixed Time/ Fixed Cost, based on Time and Material.
- Seamlessly integrating with Third party and other back-office applications.
Request for Quote or to Engage with us, write to us at crm@greytrix.com
About Us
Greytrix a globally recognized Premier Sage Gold Development Partner is a one stop solution provider for Sage ERP and Sage CRM needs. Being recognized and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.
Greytrix has some unique integration solutions for Sage CRM with Sage ERPs (Sage Enterprise Management (Sage X3), Sage Intacct, Sage 100, Sage 500 and Sage 300).We also offer best-in-class Sage ERP and Sage CRM customization and development services to Business Partners, End Users and Sage PSG worldwide. Greytrix helps in migrating of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes Greytrix Business Manager, Sage CRM Project Manager, Sage CRM Resource Planner, Sage CRM Contract Manager, Sage CRM Event Manager, Sage CRM Budget Planner, Gmail Integration, Sage CRM Mobile Service Signature and Sage CRM CTI Framework.
Greytrix is a recognized Sage Rockstar ISV Partner for GUMU™ Sage Enterprise Management – Sage CRM integration also listed on Sage Marketplace.
For more information on our integration solutions, please contact us at sage@greytrix.com. We will be glad to assist you.