In Sage CRM, communication entity help to keep track of daily task, appointments and email which is being exchange within organization and outside as well. On communication tab we find list of communications for parent entity company,person,opportunity and cases etc.
Standard Communications list displayed below.
From this list we can go to particular communication summary using hyperlink on subject line, then navigate back again to list page and then go on another communication.
To reduce this efforts we have implemented functionality of adding “Next” and “Previous” button on communication summary screen, as shown below:
These buttons will help user to navigate through communications back and forth, without going back on communication list. To achieve this functionality we have added code in client side scripting and made use of create script coding to get data from database.
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