Category Archives: Sage CRM R1

“Too Many Records” message in SSA field in Sage CRM

SSA field in Sage CRM is an important and one of the extensively used feature to link one entity with another entity. While linking one of the records we have observed that SSA field was showing “Too Many Records” message at the bottom of SSA field. Refer below screenshot. New Stuff : Unable to save… Read More »

Control Color of Buttons in Sage CRM

Recently we came across a forum in which Sage CRM user asked whether Color of a Button in Sage CRM can be modified. Well, answer is Yes and Color is controlled using CSS files. Let’s understand the same with an example. New Stuff: Recent List Customization in Sage CRM By default color of buttons in Sage… Read More »

Communications Options panel is suppressed on New Email screen in Sage CRM

Recently while browsing through Sage CRM Community user forums, we came across one post in which Sage CRM user was mentioning that Communications Options screen is not visible to him when he clicks on New Email button in Sage CRM. When we have checked same thing at other Sage CRM with same version; we found… Read More »

Enable old Calendar tab in Sage CRM 2018 R3

In Sage CRM 2017 onwards, Calendar tab has been optimized and new features has been added in Sage CRM. We have consolidated features of newly optimized Calendar tab in our earlier post. In this blog, we will explain how to enable old Calendar tab in Sage CRM 2017 onwards. New Stuff: Troubleshooting issues with Data… Read More »

Troubleshooting issues with Data Upload in Sage CRM

In our earlier posts, we have discussed how Data Upload Routine works and its troubleshooting if any issues encountered during Data Upload routine. During Data Upload routine, recently we came across another issue. In this blog, we will discuss what the issue was and how it has been resolved. New Stuff: Unable to Upload File… Read More »

Duration column in Tracking tabs within Sage CRM

Hey folks! You guys must have seen Duration column within Tracking tabs of Cases, Opportunities etc. Duration column shows values in Days, Hours and Minutes format. In this blog, we will explain how Duration is calculated within Sage CRM and displayed into Tracking tabs. New Stuff: Modify Print Quote button functionality in Sage CRM Consider Opportunity… Read More »

Suppress inactive records from SSA fields in Sage CRM

In Sage CRM while creating a record against a Company you must have noticed both Active and Inactive Company records are displayed in the SSA drop-down list. As displayed in below screenshot.In our blog we will provide a quick tip how you can exclude Inactive records from an SSA drop-down list by adding a short… Read More »

Highlight Date Column in Sage CRM Grid

We all know how we can add color to columns or rows of a list or grid using Sage CRM Api filterWhere condition. But if we notice carefully, a date field contains the value of Today or Tomorrow then it is displayed a “Today” or Tomorrow” in Sage CRM list/grid. So filterWhere condition cannot be… Read More »