Display Email Address on Person SSA field in Sage CRM

By | May 31, 2021

As per native Sage CRM Person SSA field feature when a person is linked we can only see the Phone number associated with the person next to it. In this blog, we will explain how to set email address along with Person Name and Phone number in Person SSA field in Sage CRM using server and client side scripting.

Lets see an requirement, consider you have a Person SSA field against an company displaying the order contact person that need to be set for each of the order sent out but as the order is required to be sent via email you need . Hence you require the person email to be display on the same Company summary screen. In order to achieve this feature we have to follow the below steps.

  • Log on to CRM.
  • Navigate to below path and select Company entity.
  • Go to Administration | Customization | Company | Field | Order Contact
  • Set the Default value as “Search With Current Company” and Select Search Entity as “Person”.
Person SSA field
  • Edit the screen on which the field is added and Paste below lines code into the Create Script of Order Contact (comp_emailaddress) field added.
var PersonID= new String(Values("comp_sunemailaddress"));
var EmailAddressSQL="Select Pers_EmailAddress from vSearchListPerson(nolock) Where pers_personid= '"+PersonID+"'";
ObjSql = eWare.CreateQueryObj(EmailAddressSQL);

    var EmailAddress = new String(ObjSql("Pers_EmailAddress"));
Caption = "Order Contact:"+'<input type="hidden" name="hdnHTML" id="hdnHTML" value="' +EmailAddress+ '"/>';
  • Next, Paste below lines of code into the Custom Content section of the screen.
crm.ready(function() {
var hdnHTML= $("#hdnHTML").val();
var HTML= "<br><span id='_Datacomp_sunservtech' class='VIEWBOX' style='width: 300px; display: inline-block;'>"+hdnHTML+"</span>"; 


Once done, navigate to Company Summary screen and you should see that Person SSA (Order Contact) is to display Email Address as shown below.

Person SSA Field with Email
Person SSA Field with Email

Hope this information helps!

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