Author Archives: greysagecrm

Sage CRM v7.1 SP2: Hot Keys in Different Browsers

Users who want to use the CRM faster, always make use of the hotkeys available to deal with the screens. Sometimes they have 100’s of records to be entered in the system and hence they cannot keep on clicking mouse buttons all the time to save/cancel records. Through this article I will be explaining how… Read More: Sage CRM v7.1 SP2: Hot Keys in Different Browsers »

Import Customers in Sage CRM using GUMU Integration

GUMU™ Integration for Sage CRM-Sage 100 ERP provides an easy import process for customers from Sage 100 ERP (formerly Sage MAS 90/200 ERP) to Sage CRM. Though the process is stress-free and simple, we would discuss the same in this blog. Once admin user is done with the configuration part of MAS 90/200 Administration [Including… Read More: Import Customers in Sage CRM using GUMU Integration »

Hide fields and extra spaces in Sage CRM

Sometimes we come across scenario where we have to hide fields on Page Onload (View Mode) as well as OnChange of page (Edit mode). I have written a blog for the same. You can find it in the below path: https://www.greytrix.com/blogs/sagecrm/2010/06/28/hide-and-show-fields-in-sagecrm/ The above block works fine. But I had a requirement from client that he… Read More: Hide fields and extra spaces in Sage CRM »

Document Upload Notification in Sage CRM

Sage CRM provides various feature/options to store important documents against its entities like Company, Person, Cases, etc. Few days back, we came up with a requirement of showing on-screen notification if any document is uploaded in Sage CRM by a Team member. We have even added an on-screen notification as an optional part. Notification will… Read More: Document Upload Notification in Sage CRM »

Forecasting – Reports to field in CRM

What is more important for successful business? Good resources, big premises, cafeteria, assembly areas :). Yes, these all are necessary but one thing which makes the difference is the hierarchical organization structure. In CRM we have provision to create users and specify the profiles for them. Along with this we also have field named Forecasting… Read More: Forecasting – Reports to field in CRM »

How to add the Mobile Phone and Private Phone fields to the views being used by Find screens, Reports and Groups

This blog explains how one can fetch different categories of phone numbers and Email addresses tagged against particular person to display in Report, Find Screen and groups in CRM. First let me explain the structure of Phone and Email entities in CRM. Refer the below given details. After understanding the relationship between entities specified in… Read More: How to add the Mobile Phone and Private Phone fields… »

Confirmation dialog box in workflow action button of Sage CRM

Recently, one of our clients came up with a new requirement. Requirement was to show confirmation dialog box (OK Cancel Popup), on workflow action button. Here, if user clicks on OK then it proceed further with action; clicking on No terminate the action. It will be clear, if explained the same with actual scenario. We have action button… Read More: Confirmation dialog box in workflow action button of Sage CRM »