Author Archives: greysagecrm

Put user first name in escalation emails in place of full name that comes by default

Email action on escalation rules can be used to send emails of escalations, when some criterion becomes true. We always make use of standard case entity fields in the email template to merge the actual values from case table. Now when we put #case_Assigneduserid# in email template or any such user field, it gets automatically… Read More: Put user first name in escalation emails in place of… »

Unlink Sage EES Integration Link to install GUMU Link – Part II

In our last blog, we saw how to Unlink the Sage EES link from Sage MAS side . In this blog we would be covering the Sage CRM side settings needed to be done for disabling the Sage EES link. Trial for GUMU MAS | YouTube Videos Once again Important Note – Please ensure you take proper complete backups… Read More: Unlink Sage EES Integration Link to install GUMU Link –… »

Unlink Sage EES Integration Link to install GUMU Link – Part I

GUMU for Sage CRM integration with Sage (MAS 90/200) 100 ERP is available in two flavors GUMU MAS : A realtime, bi-directional multi-company integration which integrates your standalone Sage CRM and Sage 100 systems.  You can access this integration from outside network through static IP. GUMU MAS EES : With this you can have both the… Read More: Unlink Sage EES Integration Link to install GUMU Link –… »

Migration of Sage ACT notes in Sage CRM using GUMU

GUMU™ for ACT! To Sage CRM is a wizard type utility for converting all data from ACT! into Sage CRM or Sage CRM.com. The conversion process converts all existing information such as Company, Contacts, Communications, Opportunities, Documents, Pending, History, Users, Custom information stored in the user defined locations such as notes, e-mails residing in ACT!… Read More: Migration of Sage ACT notes in Sage CRM using GUMU »

Export your ACT Notes with Greytrix Sage ACT Export Notes Utility

Though Sage ACT! is capable of maintaining and managing Business related data, yet it is best suited to the mid & small business firms. These firms usually maintain their important ACT! Notes in their ACT! System but some desire this information to be stored in SQL database for their business needs. <<If you would like… Read More: Export your ACT Notes with Greytrix Sage ACT Export Notes… »

Writing validate scripts and handling ASP pages to fire validations

Sage CRM provides a very essential way of writing an validate script at the Screen level in the Validate Script section to validate different types of fields in Sage CRM. This is a very basic part of development practice. Now, if you are writing validate script in the standard Sage CRM screens, then above method… Read More: Writing validate scripts and handling ASP pages to fire validations »

JavaScript to Calculate days difference between dates (Duration)

Handling the date fields is usually a tricky part in development work. Sometimes it is termed as programmer’s nightmare as lots of formatting and validation complications are involved when working on the same from client side script. Recently we had a requirement where we had to get the duration between 2 dates and display the… Read More: JavaScript to Calculate days difference between dates (Duration) »