Author Archives: greysagecrm

How to build the Custom Territory drop down field for any entity?

There are some simple steps to achieve the same in CRM: 1. Create a new territory field (selection type). 2. Add the selection options for this Territory field. 3. For adding the selection options, please put the territory name i.e. Terr_Caption) in the Add Translation field and Territory Id (i.e. Terr_TerritoryID) in the Code field.… Read More: How to build the Custom Territory drop down field for… »

Confirm the Save action on New / Change screen for any entity in Sage CRM

Consider the scenario where: 1. The system has to alert the user to make sure that all the changes that have been done are saved or not? 2. If user goes for new Company/Person/Case/Opportunity/Custom Entity. And before saving the same, he/she clicked on the area apart from the new/summary screen. Here no record will get… Read More: Confirm the Save action on New / Change screen for… »

Can we set the Company territory field value to the Current logged in user's Territory instead of the default?

We all know that Territory (comp_secterr) field appears as a selection field on the Company Entry screen while creating a new company, but actually this field is not of type Selection. If you will see the field type for this field by firing following query at back-end Select ColP_EntryType From Custom_Edits Where Colp_ColName=‘Comp_SecTerr’ you will… Read More: Can we set the Company territory field value to the… »

Some guidelines to avoide Time out errors caused by Table Level Scripts

For handeling any of your Post Recod insert activity the very first option that comes to your mind is the Table Level Script. You can make use of PostInsertRecord function in order to handle the Post Insert Record activities. It is quites simple to make use of this standard functionality provided by Sage CRM, but… Read More: Some guidelines to avoide Time out errors caused by Table… »