Category Archives: CRM72

Modify Sage CRM field Captions in No Time

Sage CRM system is an easily configurable and adaptable in most of companies as it manages customer information in an organized manner. Due to this fact, Sage CRM can be used across any industry to manage business processes. Some business processes are simple and straight forward where plain vanilla Sage CRM can be used with… Read More: Modify Sage CRM field Captions in No Time »

How log files are maintained in Sage CRM

For any application one of the most significant features that should be incorporated is to track the error generated at the run time. Trapping the error is highly important as it not only signals at the affected area but also saves time in resolving the issue. New Stuff: XML based Fusion charts in COM API Sage… Read More: How log files are maintained in Sage CRM »

Retrieve Primary Keys in TLS

Table Level Scripts (TLS) are an alternative method of creating SQL triggers that can be performed in Sage CRM system. Table Level Script (TLS) are used to perform various operations after inserting records, updating or deleting records in Sage CRM. To perform operations, it is necessary to fetch the primary ID of the current entity in… Read More: Retrieve Primary Keys in TLS »

Export to Excel and Export to PDF functionality on Sage CRM Self Service lists

Sage CRM Self Service allows customers to access information or request services and support over the Web whenever they want. Customers can directly receive information based on their preferences, requests, and history through self- service portal. Read our other Self-service offerings at the end of this post. Sage CRM user can export data into Excel/PDF/CSV… Read More: Export to Excel and Export to PDF functionality on Sage… »

2 Easy Steps to Add Sage CRM Custom Entity in Keyword Search

In earlier blog, we had explained how to Enable Keyword Search on Sage CRM find screen. In this blog, we will be explaining how to add custom entities in Keyword Search that allows users to search for keywords across all primary entities. By default, All primary entities are listed under the Keyword Search option. The New… Read More: 2 Easy Steps to Add Sage CRM Custom Entity in… »

Create Document Template in Sage CRM 7.1 SP2 and SageCRM 7.2

Document merge has been one of the essential features of Sage CRM. We can generate Letters, Quotations on the fly on predefined word templates. The question is how you can create and use the merge templates. I remember I had discussed the old way of doing it by using the Local Document feature in old… Read More: Create Document Template in Sage CRM 7.1 SP2 and SageCRM… »

Identify Sage CRM Administrator users

Role of Sage CRM administrator is to perform various operations which includes Periodic Data Maintenance (Periodic Database Backup and its Recovery), Addition of new fields requested by users, Modifying Selection lookups, Data security by giving proper access privileges to users and teams etc. GUMU Sage 100: Follow GUMU Sage 100 – Sage CRM Integration Product… Read More: Identify Sage CRM Administrator users »

IIS error: The process cannot access the file because it is being used by another process

Few days back Sage CRM on my system was not working and it was showing an error as below. Also Read: Login Error in Sage CRM As Sage CRM was not accessible, I thought to check IIS Manager (Internet Information Services Manager) and found that IIS on CRM server is stopped. I thought if I just… Read More: IIS error: The process cannot access the file because it… »