Category Archives: Sage CRM

Grid column header alignment

To change the alignment of the grid column header, you can write client side script using CustomContent of the required List Block of your Entity from “Administration>>Customization>>Entity Name>>Lists tab>>List Block Name”. Changing the Caption Name to use HTML will affect all occurrences of this field name in CRM. Write below mentioned script with Onload event… Read More »

Debugging custom ASP pages

The following information can be useful for you while working with custom ASP pages. It seems that, whenever your page crashes you see the HTTP 500 error. The problem might be with Included Files in ASP page or there might be some Tags missing. You can uncheck the settings in browser to show friendly HTTP… Read More »

Changing field length of a text field

Yes, we can easily change the field length of an existing text field. We will have to just make changes in the component file. Here, for example, we have changed the field length of the text type field (i.e. “Test”) from 20 to 30. FamilyType=’Tags’; Family=’ColNames’; Code=’comp_test’; Captions[‘US’]=’Test’; AddCaption(); AddColumn(‘Company’,’comp_test’,’10’,’(30)‘,’true’,’false’); var EditsId11144 = AddCustom_Edits(‘Company’,’comp_test’,’10’,’0′,”,’20’,”,”,”,”,”); AddCustom_Data(‘Custom_Edits’,’ColP’,’ColP_ColPropsId’,’ColP_ColPropsId,ColP_TiedFields,ColP_Restricted,ColP_DataType,ColP_DataSize’,EditsId11144+’,”,”,””,”4″,”30″‘,’1’)… Read More »

Possible Reasons for Slowing down CRM system

If it seems to be the problem of speed always if you are accessing any email communication record. It takes a long time because there are lots of communications till date entered into the CRM system and SQL takes time to search a particular email and then to return the results back. Indexing of your… Read More »

Multiple Phone Number Entry for a Person

Need to enter multiple phone numbers for a Person? In a Standard Sage CRM, you can not enter more than 5 mobile numbers. Are you willing to enter more than 5 telephone numbers for your client? Solution: A new Tab will appear on Person Tab Group Named Custom Phone. When user will click on New… Read More »

Set Schedule of Bulk Communication on Single Click

Are you willing to set the communications scheduling or Status of desired communications? Solution: We can add a new tab Under MYCRM named as “Update Communications”. This tab will show List of Communications. Also, we can provide a filter screen to list out the desired communication to be updated. We will provide an Update Communication… Read More »