In Sage CRM, for ASP pages customization, we always use eWare.GetContextInfo() or eWare.AddButton() and etc. Have you ever thought, what is eWare? eWare is an object of ACCPAC CRM class. This object is created and initialized in the two files named as “”crmwizardnolang.js and “accpaccrmNoLang.js”. In order to use eWare object and its related properties… Read More: eWare and CRM objects in Sage CRM »
Greytrix released a new tool that will import the products from an excel sheet into Sage CRM and Sage CRM.com. Like most of the other integration products, the product import tool uses Sage CRM web-services to import data in Sage CRM. Along with the installation, Greytrix provides the user with the excel spreadsheet template. The… Read More: Sage CRM Product Import »
To change the alignment of the grid column header, you can write client side script using CustomContent of the required List Block of your Entity from “Administration>>Customization>>Entity Name>>Lists tab>>List Block Name”. Changing the Caption Name to use HTML will affect all occurrences of this field name in CRM. Write below mentioned script with Onload event… Read More: Grid column header alignment »
The following information can be useful for you while working with custom ASP pages. It seems that, whenever your page crashes you see the HTTP 500 error. The problem might be with Included Files in ASP page or there might be some Tags missing. You can uncheck the settings in browser to show friendly HTTP… Read More: Debugging custom ASP pages »
Yes, we can easily change the field length of an existing text field. We will have to just make changes in the component file. Here, for example, we have changed the field length of the text type field (i.e. “Test”) from 20 to 30. FamilyType=’Tags’; Family=’ColNames’; Code=’comp_test’; Captions[‘US’]=’Test’; AddCaption(); AddColumn(‘Company’,’comp_test’,’10’,’(30)‘,’true’,’false’); var EditsId11144 = AddCustom_Edits(‘Company’,’comp_test’,’10’,’0′,”,’20’,”,”,”,”,”); AddCustom_Data(‘Custom_Edits’,’ColP’,’ColP_ColPropsId’,’ColP_ColPropsId,ColP_TiedFields,ColP_Restricted,ColP_DataType,ColP_DataSize’,EditsId11144+’,”,”,””,”4″,”30″‘,’1’)… Read More: Changing field length of a text field »
We have a product which connects multiple databases of ACCPAC ERP with single Database of Sage CRM. Sage CRM supports Multiple Company for Sage CRM 6.0 and ACCPAC 5.4 Integration. For previous Sage CRM versions, you can have a look at our one of the GUMU products. The Product is named as GUMU for Sage… Read More: Multiple ERP databases to one CRM Database »
If it seems to be the problem of speed always if you are accessing any email communication record. It takes a long time because there are lots of communications till date entered into the CRM system and SQL takes time to search a particular email and then to return the results back. Indexing of your… Read More: Possible Reasons for Slowing down CRM system »
Query I have set up CRM to auto-respond to support emails and create cases from them, as described in the Systems Administrator’s guide. This is all working fine. However, the created cases are not assigned to the case workflow. We have multiple case workflows, and I would like to be able to assign the new… Read More: Link the Cases (Created through Support Mails) to Case Workflow »
If you are facing this error while executing the query from the ASP page: And you find that the sql query working fine in the SQL Query Analyzer. It might be a problem with Query Time out duration. Solution: We can set the CommandTimeOut property of the ADODB command object. The default value is 30… Read More: Error: ODBC driver does not support the requested properties. »
Need easy access to convert notes to communications which belong to a particular company? A user taking quick notes from company contact person and now willing to convert all/Individual notes to communication. Solution: Now it is available in Sage CRM. We have a tool which will add a new Button named “Convert to Communication” below… Read More: Convert Notes to Communications for Particular Company »
