Category Archives: Sage CRM

Enable Workflow against Quotes entity in Sage CRM

As we all know, business process flow is managed with the help of Workflows in Sage CRM which is by default enabled for primary entities. We can also enable workflow for Secondary or Custom entities with the help of below article posted by Jeff. https://community.sagecrm.com/partner_community/b/hints_tips_and_tricks/archive/2007/12/23/adding-workflow-capability-to-a-secondary-or-custom-entity.aspx Well, one of our client came with a requirement that,… Read More »

Company and Person Tagging in Email In and Out communications

In this blog, we will be looking at a solution which will allow system to tag/link Company and Person against those email addresses which are not available in CRM. Let me explain this with an example. Suppose, we have a Person associated with Greytrix Company in CRM which has 2 email addresses added against him.… Read More »

Hide Phone and Email from Top Content

Top content screens in Sage CRM gives quick overview of the entity without having to look at the entire summary screen. Sometimes there is a requirement from client that they need some additional information in the top content and this can be achieved with the help of below blog link. Related Post: Additional Information in Entity… Read More »

Synching Sage 100 memos in Sage CRM using GUMU™ Integration

GUMU™ for Sage CRM – Sage 100 integration is real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa. This GUMU™ integration link is completely customizable to accommodate your custom requirement. One of our client had such requirement where he wanted to synchronize the Sage 100… Read More »

GUMU™ Integration is now compatible with Sage CRM v7.3 SP3 and Sage 100 v2017

GUMU™ Integration has a User Friendly Interface with Real time bi-directional link that integrates your front and back office, as a result making changes in either of the systems is directly reflected into another system or vice-versa. With the GUMU™ Sage CRM – Sage 100 Real-time, Bi-directional integration, you can access customer information, promote orders… Read More »

Greytrix Sage CRM CTI Framework

Integrating enterprise customer database with computer telephony systems to provide prompt customer response each time. Communication with Clients or Business Partners through telephones, emails, and chats is an indispensable part of businesses for offering cutting-edge services and closing deals.  Managing customer communication is a hassle unless you have an integrated system wherein all the details… Read More »

How to add Custom Report Style in CRM?

As we all know Sage CRM provides reports functionality through which we can design our own reports and do the analysis of the business. Typically, there are 2 report styles which can be used to design reports in CRM i.e. Standard with Grids and Standard without Grids. Using any one of them will either display… Read More »