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Welcome to the treasure trove of Greytrix’s Salesforce knowledge. This page is dedicated to providing you with insightful articles, expert tips, and the latest updates on Salesforce CRM. Whether you want to enhance your Salesforce experience or want to stay updated on industry trends, our blog has you covered. In addition, we also offer cutting-edge solutions for Salesforce and are committed to delivering unparalleled support and innovation for Salesforce users. Explore and enhance your Salesforce experience with Greytrix.

How to set access validation for users and profiles for Promote Quote using Security Matrix

By Greytrix | November 27, 2023
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This blog will help you set access validation for users and profiles for Promote Quote using Security Matrix. Salesforce associates profiles with users according to their roles, and the GUMU™ Integration utilizes these profiles for access management. Salesforce System Administrators enjoy extensive access, and the GUMU™ integration bestows them with comparable control over integration access.

Imagine a situation in which a Salesforce user generates a new quote and aims to advance it to Sage (for guidance on quote promotion, consult this link: Promote Quote). This could apply to Sage 100, 300, or X3. However, during the attempt to promote the quote, they are met with an alert message: ‘You do not have permission to access this page’. Please contact your system administrator to request access.

Alert message while promoting quote
Alert message while promoting quote

The alert message above explicitly informs the user that they lacks the necessary permission to promote accounts. They must reach out to their System Administrator to grant them access to this functionality, enabling them to carry out promotions from Salesforce to Sage. Once this is done the necessary set access validation for users and profiles for Promote Quote using Security Matrix.

Request Permission and Steps:

The users simply need to navigate to the GUMU™ Settings application in Salesforce which lists all the apps in the App Launcher. Refer to the below image:

Salesforce App Launcher
Salesforce App Launcher
  • Click on “GUMU Settings“
  • Go to the “Security Matrix” tab
  • Select “User” from the drop-down value provided in “Security level”. Refer to the below image:
GUMU Security Matrix
GUMU Security Matrix

Upon selecting ‘User‘ as the security level, the screen refreshes, presenting a list of all current Salesforce users. Here Admin needs to set access validation for users and profiles for Promote Quote using Security Matrix as shown in the image below:

User Level Security
User Level Security


In order to provide the user who requested quote promotion access, the administrator must make sure to tick the checkbox for the ‘Promote Quote‘ functionality and subsequently click the ‘Save‘ button. This action will set access validation for users and profiles for Promote Quote using Security Matrix and will allow the user to seamlessly promote quotes from Salesforce to Sage. For a visual guide, please consult the image below:

set access validation for users and profiles for Promote Quote using Security Matrix
Provide Access to User for Promote Quote Functionality

 Permission Effect and Conclusion

After the administrator has given approval, it’s the user’s turn to log in and confirm whether the ‘Promote Quote’ functionality is active. In this instance, we’ll utilize the Salesforce Greytrix User account to log in and evaluate the functionality.

When the user clicks on the ‘Promote Quote’ button a confirmation window appears, allowing the user to confirm before promoting the Quote to Sage.

Promote Quote Confirmation window
Promote Quote Confirmation window

In order to send the particular record to ERP, the User needs to click on the “OK” button.

Quote promoted Successfully
Quote promoted Successfully

Note: All the steps above should be performed by a user with a ‘System Administrator’ profile when a User encounters the following Alert message while Promoting Sales Orders, Promoting Customers and Updating Customer from Salesforce to Sage:

You do not have permission to access this page. Contact your system administrator to request access.

By following the above blog instructions, you will be able to “How to set access validation for users and profiles for Promote Quote using Security Matrix” If you still have queries or any related problems, don’t hesitate to contact us at salesforce@greytrix.com. More details about the Product are available on our website and Salesforce AppExchange.

We hope you find this blog resourceful and helpful. However, if you still have concerns and need more help, please get in touch with us at salesforce@greytrix.com

Related Posts

  • Security Matrix in Salesforce
  • Promote Quote from SF to Sage X3 ERP using GUMU™ Lightning Components
  • Promote Quote from Salesforce – Sage 100 Integration using GUMU™ lightning version

Category: GUMU™ Features GUMU™ Salesforce Tags: App Launcher, gumu integration, GUMU Setting, Gumu SF Integration, GUMUSFSage100, GUMUSFSage100ERP, GUMUSFSage300, GUMUSFSage300ERP, GUMUSFSageEM, GUMUSFSageERPX3, GUMU™LightningInterface, integrate salesforce with sage 100, integrate salesforce with sage 300, integrate salesforce with sage EM, integrate salesforce with sage x3, integrate sfdc and sage 100, integrate sfdc and sage 300, Permission, Promote, Promote Account, Promote Customer, request access, Sage 100 Connector with Salesforce, Sage 300 Connector with Salesforce, Sage 300C ERP, Sage ERP Connector with Salesforce, Sage X3 Connector with Salesforce, Sage100, Sage100-Salesforce, Sage100-SF, Sage300C, Sage300C-Salesforce, Sage300C-SF, SageEM, SageX3, Salesforce, salesforce + sage 300, salesforce + sage EM, salesforce + sage x3, salesforce and sage 100 integration, salesforce and sage 300 integration, Salesforce Connector for Sage 100, Salesforce Connector for Sage 300, Salesforce Connector for Sage ERP, Salesforce Connector for Sage X3, salesforce connector with Sage ERP, salesforce CRM integration for sage erp, salesforce integration with sage, Salesforce integration with Sage 100, Salesforce integration with Sage 300, Salesforce Lightning -Sage300C integration, Salesforce Lightning and Sage 100 integration, Salesforce Lightning and Sage 300 integration, Salesforce Lightning and SageX3 integration, Salesforce Lightning integration with Sage 100, Salesforce Lightning integration with Sage 300
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