Category Archives: Salesforce Services

Request updated information from Salesforce contacts

A lot of times it happens that an organization has outdated information of its contacts. Salesforce provides a useful Stay-in-Touch Requests feature using which the administrator or someone who owns a contact can send an email to the contact requesting to provide updated contact details. To request updated information, follow the below steps – Navigate… Read More »

Mass Transfer Custom Object Records from One User to Another

Salesforce provides the ability to mass transfer records from one user to another user. This feature is currently available for some standard Salesforce objects like Accounts and Leads as well as all the custom objects. Only users with administrator rights can transfer records from one user to another user. To transfer the user, follow the… Read More »

Make Custom Object available for Salesforce Report

While working with reports in Salesforce, we wanted to create a custom object report in Salesforce. While trying to do this, we were unable to find the custom object in the Report Type Section. The solution is that we need to select the “Allow Reports” option in the Custom Object definition for that custom object.… Read More »

Dependent class is invalid and needs recompilation error

We had a trigger active and working fine for the past one year. This trigger would create a task and opportunity; as well as send an email based on certain business rules when the customer gave any kind of feedback online at the Salesforce portal. Some days back, we started getting the following error:This was… Read More »

View all currently active sessions in a Salesforce Organization

A new feature released by Salesforce in the Spring’14 release allows the user to view all currently active sessions in Salesforce. This is a very helpful feature that allows the administrator (or anyone with View Setup and Configuration setting enabled) to view list of all the currently active users in the Salesforce organization. This feature… Read More »

Freezing Salesforce users

There are certain situations when the administrator of a salesforce organization would like to prevent any user from logging in to the salesforce organization. This can happen when the administrator wants to perform some maintenance in the organization. The administrator would not want any user to log in at this time. The other case is… Read More »