Sage 300 provides various screens for entering and viewing enterprise/business data. Out of which many screens are well versed with the ability of resizing. Also Sage 300 stores the last screen dimension/preferences in the user folder *.ism files, so that the screen will be opened next time with the same dimension and preferences that the user used last time.
Though it’s a great feature it might be possible that due to this Sage 300 user may face the problem of screens getting chopped off for specific user. In this blog we are going to discuss on the resolution for this problem.
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Sometimes the screen resolution has the effect on the sage 300 UI that some of it controls get chopped off. The steps to be followed in the resolving this user related issue is as follows.
It has something to do with user specific environment/preferences that Sage 300 stores for each user i.e. if you change the Dimensions of the screen and close it, next time when you launch the screen Sage 300 will use your last dimensions. You can verify following:
Sage 300 stores the last UI dimension’s/preferences user wise in the “.ism” file at the following path <Installation folder\Sage Software\Sage 300\USER\User_name\*.ism>.
Copy these “*.ism” to some Temp folder (just to be on the safe side) and then delete all these “*.ism” files under that users folder (as specified above), then try launching the screen in all the environments. Sage 300 will re-generate new ism files.
Note:
If the sage 300 ocx is customized, then first rename the *.ism files on the development machine, then again re-compile the ocx, and deploy in the Sage 300 installation folder.
For more information on this component you can drop us an email at accpac@greytrix.com
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Greytrix offers unique GUMU™ integrated solutions of Sage 300 with Sage CRM, Salesforce.com and Magento eCommerce along with Sage 300 Migration from Sage 50 US, Sage 50 CA, Sage PRO, QuickBooks, Sage Business Vision and Sage Business Works. We also offer best-in-class Sage 300 customization and development services and integration service for applications such as POS | WMS | Payroll | Shipping System | Business Intelligence | eCommerce for Sage 300 ERP and in Sage 300c development services we offer services such as upgrades of older codes and screens to new web screens, newer integrations using sdata and web services to Sage business partners, end users and Sage PSG worldwide. Greytrix offers over 20+ Sage 300 productivity enhancing utilities that we can help you with such as GreyMatrix, Document Attachment, Document Numbering, Auto-Bank Reconciliation, Purchase Approval System, Three way PO matching, Bill of Lading and VAT for Middle East.
For more details on Sage 300 and 300c Services, please contact us at accpac@greytrix.com. We will be glad to assist you.