We have become familiar to the Sage 300 Cloud version of ERP. There are many aspects and functionalities that we come across in this version of Sage 300 ERP. But during all this process, there could be some concerns that we face sometimes while using the software. One such error that a system throws during the time of login could be as given below. The error “Error HRESULT E_FAIL has been returned from a call to COM component”!!
New Stuff: Steps to configure leave types with attachment
This error can occur due to following reasons.
- Inaccessible Database.
- Stopped SQL Services.
- PORTAL database not available.
- Desktop modules activated with incorrect versions.
- NO Read & Write permission for user IUSR & IIS_IUSRS in folder ‘Online’ of Sage Application program folder.
- ‘w3wp’ stuck process.
Lets check solutions with respect to above scenarios.
- Inaccessible of Database and Stopped SQL Service
Please follow some simple steps to fix this problem.
Step 1. Press Win+R and type “services.msc” and press Enter. Step 2. Find “SQL Server” and change status from Stop to Start or Restart
Step 2. Make sure SQL Server service should be always in running mode.
Step 3. Login in to Sage 300 Web Screen
- PORTAL database not available
Step 1. Click and Configure ‘Portal’ in Database Setup.
Step 2. Restart IIS
Step 3. Login in Sage 300 Web Screen.
- Desktop modules activated with incorrect versions
Step 1. Log in to desktop version and make sure your modules are Activated or Upgrade with correct version.
Step 2. If found any version difference, please make it correct.
Step 3. Restart IIS
Step 4. Login in Sage 300 Web Screen
- NO Read & Write permission for user IUSR & IIS_IUSRS in folder ‘Online’ of Sage Application program folder.
Step 1. Add Read & Write permission for user IUSR & IIS_IUSRS in folder ‘Online’ of Sage Application program folder.
Step 2. Restart IIS
Step 3. Clear Cache of browser
Step 4. Login in Sage 300 Web Screen
- w3wp process gets stuck
Step 1. Go to Task Manager, Select Details tab and End Task ‘w3wp.exe’ (IIS worker process)
Step 2. Restart IIS
Step 3. Login in Sage 300 Web Screen
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Greytrix – a globally recognized and one of the oldest Sage Development Partner is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation competence.
Greytrix offers unique GUMU™ integrated solutions of Sage 300 with Sage CRM, Salesforce.com (listed on Salesforce Appexchange), Dynamics 365 CRM and Magento eCommerce along with Sage 300 Migration from Sage 50 US, Sage 50 CA, Sage PRO, QuickBooks, Sage Business Vision and Sage Business Works. We also offer best-in-class Sage 300 customization and development services and integration services for applications such as POS | WMS | Payroll | Shipping System | Business Intelligence | eCommerce for Sage 300 ERP and for Sage 300c development services we offer, upgrades of older codes and screens to new web screens, latest integrations using sData and web services to Sage business partners, end users and Sage PSG worldwide. Greytrix offers 20+ addons for Sage 300 to enhance productivity such as GreyMatrix, Document Attachment, Document Numbering, Auto-Bank Reconciliation, Purchase Approval System, Three way PO matching, Bill of Lading and VAT for Middle East. The GUMU™ integration for Dynamics 365 CRM – Sage ERP is listed on Microsoft Appsource with easy implementation package.
The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.
For more details on Sage 300 and Sage 300c Services, please contact us at accpac@greytrix.com, We will like to hear from you.