How to resolve error while reading webservices description – Troubleshooting Tips

By | May 11, 2016

GUMU™ for Sage CRM – Sage X3 integration is real time bi-directional integration which sync all the customer data (Customer/Address/Contact) from Sage CRM to Sage X3 and vice versa. Today in this blog, we will discuss about troubleshooting tips for resolving error message “Error while reading webservices description” on Sage CRM server.

New Stuff: Implementing Real time synchronization from Sage CRM to Sage X3 using GUMU

We have chalked out the solution for below error when we encountered it during use of GUMU™ for Sage CRM -Sage X3 Integration on Sage CRM server. (refer below screenshot)
Note: Pool which is used for Integration, should be started on Adonix server.

 GUMU Sage CRM – X3 Integration Video Blog Demo Machine

Below are the steps to resolve above error message,
i.  Open “services.msc” on Sage X3 server
ii. User have to restart the below services in below sequence(refer below screenshot)
1. SageX3_WEB_apachehttpd_WEB232
2. SageX3_WEB_apachetomcat_WEB232
3. SageX3_Java_Bridge_Server_JAV220
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Greytrix has some unique integration solutions for Sage CRM with Sage ERP’s (Sage X3Sage 100Sage 500 and Sage 300). It also offers best-in-class Sage ERP customization and development services to Business Partners, End Users and Sage PSG worldwide. Greytrix helps in migrating to Sage CRM from ACTGoldmine and other CRM’s.
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Also read :
1. GUMU Integration vs Sage Integration for Sage CRM and Sage X3
2. GUMU for Sage CRM-Sage ERP X3 supports Multi-languages
3. Real time Change from Sage ERP X3 to Sage CRM – Troubleshooting Tips
4. What’s New – Creating Grids in Sage CRM to display Sage ERP X3 Data on real time basis using GUMU Customizer – II
5. GUMU™ for Sage CRM – Sage ERP X3 Integration – Edit orders