Renaming of Self Service URL

By | May 19, 2016

Sage CRM- Self Service is portal which allows your Customers, Venders and Business Partners to view there relevant information, Queries, complaints etc. by logging into the Self Service Portal.
When you are installing the Sage CRM, it allows you to install the Self-service or not. If you installed the Self service. Your Self- service gets installed with alias name as CRMSelfServiceDemo. Customers and Persons can access the same with following Web URL. http://<>/CRMSelfServiceDemo
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In this blog, we will explain you how to rename the default alias name of the Self Service portal (i.e. CRMSelfServiceDemo).
1) In IIS Manager right click on Default Web Site and select Add Application.
Add Application
2) In Alias text box write the name you wish to give the Sage CRM Self Service URL.
Alias text box
3) Click on Select button of Application pool, from the Application Pool dropdown select the required pool and click on OK.
Application Pool
4) Set the path of the CRMSelfService folder in Physical Path field and click on OK button.
Physical Path
5) Right click on the Application name you created and go to Manage Application-> Browse.
Manage Application
6) After clicking on Browse, Self Service portal with renamed URL will be launched.
Renamed Self Service Link
By following the above steps we can easily rename the Self Service URL to the desired URL as per our requirement.
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Also Read:
1) Display Sage 300 Customers Orders in Sage CRM Self Service
2) Display Sage 300 Customer Aging Report in Sage CRM Self Service
3) Display Sage 300 Customer Document History in Sage CRM Self Service
4) Managing Knowledge Base in the Self Service Portal
5) Adding Custom Pages to CRM Self Service Portal