Troubleshooting – “String is too long” error in GUMU for Sage CRM – QuickBooks integration

By | March 29, 2017

Our GUMU for Sage CRM – QuickBooks is an External sync Utility where it integrates the Customer Data bi-directionally from QB to CRM and vice versa.

New Stuff: GUMU for Sage CRM – QuickBooks integration – Synchronization processes

There are various Import/Promote processes in GUMU™ Sage CRM – QuickBooks integration utility. While running these processes if there are any errors it provide you with a log files. These logs are generated on the QuickBooks server in GUMU installation directory in LOG/ERROR folder.
In this blog, we will discuss about a common error which user may face while running the promote process.
Error Message: For records which are failed while promoting customer or order from Sage CRM to QuickBooks, user may find error log with message saying “String too Long”.
Reason: This Error usually occurs if the Data in some field either in Sage CRM or in QB exceeds the data limit of the any field where it is to be written for that record.
How to Resolve: Check the field name in which the data is incorrect from the error log. Edit the Data according the field limit and re-try promoting the Data. This should resolve the issue.
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Greytrix has some unique integration solutions developed for Sage CRM with Sage ERPs namely Sage X3Sage IntacctSage 100Sage 500 and Sage 300. We also offer best-in-class Sage ERP and Sage CRM customization and development services to Business Partners, End Users and Sage PSG worldwide. Greytrix helps in migration of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes addons like  Greytrix Business ManagerSage CRM Project ManagerSage CRM Resource PlannerSage CRM Contract ManagerSage CRM Event ManagerSage CRM Budget PlannerGmail IntegrationSage CRM Mobile Service Signature and Sage CRM CTI Framework.

Greytrix is a recognized Sage Champion Partner for GUMU™ Sage X3 – Sage CRM integration listed on Sage Marketplace and Sage CRM – Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.

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