Restrict Document View in Shared Documents tab in Sage CRM 2018 R2 onwards

By | February 1, 2019

In Sage CRM, Shared Documents tab is used to store corporate documents that can be accessed quickly whenever required. Only System administrators and Info managers with Document Library Rights can add or edit shared documents. One can add document in Shared documents tab by navigating through My CRM -> Shared Documents tab. But, what if you need to store documents in CRM but need to keep it confidential from other users?

New Stuff: Sage CRM in Cloud with Sage 100: Greytrix & DCAA Break New Grounds with the Cloud Integrated Solution Partnership

Suppose you have added some confidential document of company in shared documents tab. And you don’t want it to be available to other users in CRM. Then, in Sage CRM 2018 R2 onwards, this can be achieved by following below steps.

1. Login to Sage CRM.
2. Go to My CRM -> Shared Documents -> Add File.
3. Set the “Private” field to “Yes” and save.


After following above steps, you can see the document added in the list. But, when you login through other user account and navigate to Shared Documents tab, you will not see the documents which are marked as Private in the list.

About Us
Greytrix a globally recognized Premier Sage Gold Development Partner is a one stop solution provider for Sage ERP and Sage CRM needs. Being recognized and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation expertise.

Greytrix has some unique integration solutions for Sage CRM with Sage ERPs (Sage Enterprise Management (Sage X3), Sage Intacct, Sage 100Sage 500 and Sage 300).We also offer best-in-class Sage ERP and Sage CRM customization and development services to Business Partners, End Users and Sage PSG worldwide. Greytrix helps in migrating of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes Greytrix Business Manager, Sage CRM Project Manager, Sage CRM Resource Planner, Sage CRM Contract Manager, Sage CRM Event Manager, Sage CRM Budget Planner, Gmail Integration, Sage CRM Mobile Service Signature and Sage CRM CTI Framework.

Greytrix is a recognized Sage Rockstar ISV Partner for GUMU™ Sage Enterprise Management – Sage CRM integration also listed on Sage Marketplace.

For more information on our integration solutions, please contact us at sage@greytrix.com. We will be glad to assist you.