To render the Node-Red service operational

By | October 7, 2022

In this blog, we are going to discuss The troubleshooting steps to make the Node-Red service functional”.

We have implemented new features in the GUMU™ integration that are operated with the help of node-red services. It’s entirely focused on the functionality of displaying Sage 100 sales data on a real-time basis. This also indicates presenting dashboards and charts in the graphical format of the various processes.

Here are some steps a user may take to diagnose or repair the node-red.

Option1:

1.Navigate to task Scheduler application present on Sage CRM server

2. Search for Node-Red Sync task under Task Scheduler

3. Observe if it is in a ready state or running state

4. If the ready state then kindly click on the run button and if it is in the running state then first end the task and then click on the run button.

5. Now, verify the dashboards and view the ERP data tab.

 Option2:-

1.Open the Command Prompt using Run as Administrator

2. Feed the command as ‘Node-Red’ and click enter

3. Now, verify the dashboard and View ERP Data tab will be in a working state

4. For this option the users will need to keep an eye out that this command prompt screen should not be closed or else the Node-Red features will not be operational.

 Option3:-

  1. Kindly test the link server connectivity from the SQL application. Also, make sure to update the latest Windows credentials or Sage 100 credentials if changed into the link server.

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Greytrix – a globally recognized and one of the oldest Sage Development Partners is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development, and implementation competence.

Greytrix has some unique integration solutions developed for Sage CRM with Sage ERPs namely Sage X3Sage IntacctSage 100Sage 500 and Sage 300. We also offer best-in-class Sage ERP and Sage CRM customization and development services to Business Partners, End Users and Sage PSG worldwide. Greytrix helps in the migration of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes addons like  Greytrix Business ManagerSage CRM Project ManagerSage CRM Resource PlannerSage CRM Contract ManagerSage CRM Event ManagerSage CRM Budget PlannerGmail IntegrationSage CRM Mobile Service Signature and Sage CRM CTI Framework.

Greytrix is a recognized Sage Champion Partner for GUMU™ Sage X3 – Sage CRM integration listed on Sage Marketplace and Sage CRM – Sage Intacct integration listed on Sage Intacct Marketplace. The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for the processing and execution of application programs at the click of a button.

For more information on our integration solutions, please contact us at sage@greytrix.com. We will be glad to assist you.