One of the scenarios in Sage CRM is that after some time the user is automatically logged out or kick out to the Login screen in Sage CRM. As we know Sage CRM is providing multiple configurations inside itself to handle some features. So the solution to that scenario is already in the Sage CRM configuration itself.
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Log off time of Sage CRM can be controlled by two ways.
- IIS Manager
You can refer the blog IIS Security in Sage CRM v7.2 for IIS Manager configurations.
- User Configuration within Sage CRM.
However, to update the Log off time in User Configuration just follow the below steps.
- Login to Sage CRM with Admin user.
- Navigate to Administration -> Users -> User Configuration, Click on Change button, set User Inactivity Timeout (mins) field value to 0 or whatever you prefer. Click on Save button as shown in below screenshot.
After performing the above step you will observe that user is not Logged out from Sage CRM even if application is left unused for a long period.
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