Very strange for CRM functionality, but for one of our clients we came across the requirement where the Phone and E-mail panels on Company entry screen were required to be removed. They have a process implemented wherein they enter these details afterwards from within Company tab group. This is quite tricky functionality to be achieved,… Read More »
Uploading the requirement and concepts documents for our prospect companies in CRM is something that we do very often. Sometimes the documents count for some of the companies go above 100 considering the multiple opportunities we discuss with them. Well the hitch in this operation is the Create Communication checkbox on new document screen as… Read More »
When we are using CRM Self Service, the basic methodology that we need to follow is to first initialize the Self Service object and then do the operations with database as per the need. The INIT methods help in initializing the object and then operate on CRM database. This fundamental works on the principal of… Read More »
Just finished reading an article on “Super Wheels” on the internet. The cars pictured on the article look awesome. All through the article there was a shiny pictures of cars and then how fast it could go, the other technical specifications etc. I did not bother to read the cost as it looked to be… Read More »
In day-to-day life maintaining documentation for everything is quite a cumbersome task. Sage CRM has endowed with a nice tool to upload/download an attachment for main entities like Company, Person, Cases, Opportunities, and Communications etc. CRM user can attach issue or new prospect related documentations within CRM, but have you ever thought of making available… Read More »
There is Send email workflow action provided for this under standard workflow. This functionality is quite efficient for email sending if no complicated e-mail design is involved. We were requested the twist in this e-mail sending functionality for one of the custom entities on our client’s Sage CRM system. Though the entity was custom primary… Read More »
Apache FOP is the tool being used in Standard CRM installation to generate the PDF reports. The phenomenon works on the basis of Extended Style sheet Transformation methodology. We had posted the detailed information on this topic before. Please go through the below link to refer the same. http://sagecrmaddons.blogspot.com/2009/07/file-to-pdf-conversion-using-fop.html As per the block diagram in… Read More »
Reporting is one of the essential parts of today’s business oriented software’s. It forms the base for analyzing growth of organization and on the other hand also enables us to track the client request-response which helps us in maintaining splendid relationship with client. Sage CRM has come up with powerful reporting solutions to suit any… Read More »
We’ll see today some nice graphical presentation of Greytrix migration and integrations solutions created specially for Sage Product Lines better know as ‘GUMU’ Solutions for Sage. As we tell all our partners for any of your integration or migration needs visit our website http://www.greytrix.com or email us on sage@greytrix.com and we may have a GUMU… Read More »
It seems to be pretty straight forward task that can be done directly at database level, but do I really need to go at CRM database level to fire the queries and take risk with the metadata? Absolutely not!! I had custom entity named Project wherein I added a selection field named proj_assignedgroup to understand… Read More »
