Category Archives: Sage CRM 2018

Changing appointment color for a user in Team CRM calendar

Communication is an essential part of every business to maintain a good relationship with customers. Sage CRM provides Calendar functionality which is a powerful tool for keeping on top of customer relationships and closing deals. It helped to manage all communication-related activities with the help of appointments, tasks, etc. You can relate these appointments/tasks to… Read More »

Set Communication status ‘Complete’ in Two click

As we know Sage CRM is having a countless feature that helps user to handle the business process stress-free. Creating communication of different types like task and appointment, which helps user to save their meetings and to do for multiple entities. As Sage CRM is providing one feature that helps to set a communication status… Read More »

Next and Previous button on Communication Summary screen

In Sage CRM, communication entity help to keep track of daily task, appointments and email which is being exchange within organization and outside as well. On communication tab we find list of communications for parent entity company,person,opportunity and cases etc. New Stuff: Error exporting reports to excel in CRM Part-7 Standard Communications list displayed below.… Read More »

Encountering issues while exporting reports to Excel in CRM Part -7

“Error exporting reports to excel” one of the known as well as dreadful error in Sage CRM’s history. Though we have a good collection of knowledgebase to tackle this issue, with the release of new versions of Sage CRM and its various new features; the cause of these specific issue has also kept differing. New Post:… Read More »

How to add Assigned User filter on dashboard’s gadgets

In my previous blog I explained how dashboard gadgets help us to summarized data from different entities at one place and how we can assign a gadget template on the basis of teams. Recently one of our client came up with requirement to add User and Team filter on gadgets. New Stuff: Sage CRM 2020… Read More »

How to add Team filter on dashboard’s gadgets.

In our previous blog we explained how to add user filter on dashboard gadgets. In this blog we will see how to add teams filter. The steps to add team filter are same as that to add user filter, only few changes in views needs to be done. New Stuff: Sage CRM 2020 R1: Extended… Read More »

Assign Dashboard templates to particular Team

Sage CRM allow users to create custom dashboards, according to data feeds which they want to have look at from different entities at same time. It can be in list, chart or report format. As we all know Sage CRM provides security constrain on data team wise, user wise, territory wise, assigned to and created… Read More »

Rearranging the buttons on Quote Summary Screen

Quotes and Orders Summary screen has many predefine buttons, which increases performance of Sage CRM. For example, clone button helps user to create exact replica of quote on single click, similarly “Convert” button creates an order record from quotes details. New Stuff: Easy Steps to Find out Field Reference in Sage CRM These buttons are… Read More »

Easy Steps to Find out Field Reference in Sage CRM

Sage CRM has the ability to customize in a different way as user need. Users can add multiple fields on screen as per requirements. In Sage CRM there are different custom tables that stores data of fields, screen or list that are created. But it becomes difficult to find the field reference i.e. field belongs… Read More »

Avoid Duplicate Record Creation in Sage CRM Version 2020R1

As we know every new version of Sage CRM is coming with many features which makes our business process trouble free. In Sage CRM we can add multiple records for all entities in which contact information of customer is added. Lead entity is mostly use to add new leads records, which is very important for… Read More »