Category Archives: Email

Installing Outlook integration with SageCRM 7.2

This is in continuation with the chain blog we are posting on SageCRM Outlook integration. In previous blog we discussed the limitations to file number of email at one go. Refer the link added below. In this blog I will explain how to install and verify the Outlook Integration with SageCRM 7.2. Also Read – Outlook integration – Limit… Read More »

Email Screen in Sage CRM 7.2

In our earlier post, we have discussed about “Notification feature in Sage CRM V7.2”. Here are some of the other changes that I have seen in the Sage CRM 7.2 version. Until Sage CRM v7.1, email screen used to get open in 3 different formats. i.e, Split : If this option is selected, email window will… Read More »

Sending an e-mail to customer Case is created

In Sage CRM, for creating the case there is standard workflow or we can create the new workflow as per our requirement also. Not only for cases, workflow can also be defined for other entities like opportunity, lead, etc. In workflow, there is one action as “Send E-mail”. This action is used to send emails… Read More »