Getting key value to be added in URL from client side script

I remember when I train my developers to work on sage CRM customizations they really face hard time to understand creating URL’s on server side, client side as well as passing them to and fro, as in Sage CRM entire screen loading and functionality depends on the keys being passed through URL’s. I remember I… Read More: Getting key value to be added in URL from client… »

New Case/ Opportunity Action and Workflow Activation in Sage CRM

In Sage CRM, we can handle Sales and Service business flow very efficiently. To manage sales in CRM we use Leads and Opportunities whereas for managing services we use cases. To deal with the cases and opportunities flow; CRM has provided feature of workflow and that’s get activated in CRM automatically once Case/ Opportunity gets… Read More: New Case/ Opportunity Action and Workflow Activation in Sage CRM »

Including phone numbers from phone table in standard Document Merge

Letter merge is a part of daily activity followed in sage CRM implemented in several financial and service industries. Apart from emails being sent out, these people always keep in touch with clients by posting them the welcome letters, account Kits, statements, cards etc. These letters can be very easily merged in Sage CRM using… Read More: Including phone numbers from phone table in standard Document Merge »

Generate the Next CRM Id – Understanding it the easy way

Very often you come across an issue something like “Cannot insert duplicate key row in object ‘dbo.Phone’ with unique index ‘IDX_Phon_PhoneId”. The issue clearly indicates that the primary id of record which is being inserted already exists. But how is this possible because the primary id of each record which is being inserted in Sage… Read More: Generate the Next CRM Id – Understanding it the easy… »

Progress Externally Imported leads in Customized Workflow

Sage CRM has provided an advance functionality of “Workflow” to configure the life line of an opportunity, lead or cases as per your business rule. As a part of workflow you can set stage and status of an opportunity or a case throughout its lifetime. The workflows can be created or edited by following the… Read More: Progress Externally Imported leads in Customized Workflow »