NEWSLETTER tab in Self Service

NEWSLETTER is something that is very often distributed by various Organizations for publication of particular topic of interest. It is becoming one of the very important tasks being followed to meet the various marketing strategies nowadays. Considering this, Sage CRM has also provided this functionality in the Self Service Support Site. When we open the… Read More »

Use of AttachEvent on window in Custom Content

First let me explain something regarding the relationship between Lead, Person and Address. I am talking about Lead Summary Screen. When we click on the Add or Find this Person button which is available below the Lead Contact Details Screen, the screen that appears is the Person Entry Screen. Here in this screen an information… Read More »

Copy a WorkFlow in SageCRM

SageCRM provides a fabulous tool called workflow with almost all the primary entities. Using workflow we can define the actual business logic with each entity record in SageCRM. Creating a workflow is a bit time consuming task because in a workflow we have to create each and every stage of a business process and at… Read More »

Deduplication of SageCRM Opportunity

Sage CRM provides the de-duplication functionality only for the Company and Person Entities. You can enable the same by selecting the value as Yes in the de-duplication field which is available under the System Behavior in the Administration area. The de-duplication screens and the match rules can be customized by your System Administrator. Checking for… Read More »