Case Ref Id Auto Generated

As we all know about the Case reference ID, it gets generated depends upon the current logged in user and some predefined number range. Currently it gets generated according to the SageCRM standards defined already but what to do if we want to generate a case reference according to the business standards? Suppose for Greytrix… Read More »

SMS Solutions for Sage CRM

Worried about the proper marketing for your policies or product/Services? Just leave it to your Sage CRM system, get the small SMS Add-on from Greytrix and your CRM will manage your marketing activities along with your day to day activities such as sending the reminder to a your client or a Birthday greet to your… Read More »

NEWSLETTER tab in Self Service

NEWSLETTER is something that is very often distributed by various Organizations for publication of particular topic of interest. It is becoming one of the very important tasks being followed to meet the various marketing strategies nowadays. Considering this, Sage CRM has also provided this functionality in the Self Service Support Site. When we open the… Read More »

Use of AttachEvent on window in Custom Content

First let me explain something regarding the relationship between Lead, Person and Address. I am talking about Lead Summary Screen. When we click on the Add or Find this Person button which is available below the Lead Contact Details Screen, the screen that appears is the Person Entry Screen. Here in this screen an information… Read More »

Copy a WorkFlow in SageCRM

SageCRM provides a fabulous tool called workflow with almost all the primary entities. Using workflow we can define the actual business logic with each entity record in SageCRM. Creating a workflow is a bit time consuming task because in a workflow we have to create each and every stage of a business process and at… Read More »