Greytrix Sage CRM CTI Framework

Integrating enterprise customer database with computer telephony systems to provide prompt customer response each time. Communication with Clients or Business Partners through telephones, emails, and chats is an indispensable part of businesses for offering cutting-edge services and closing deals.  Managing customer communication is a hassle unless you have an integrated system wherein all the details… Read More »

How to add Custom Report Style in CRM?

As we all know Sage CRM provides reports functionality through which we can design our own reports and do the analysis of the business. Typically, there are 2 report styles which can be used to design reports in CRM i.e. Standard with Grids and Standard without Grids. Using any one of them will either display… Read More »

Hide Unwanted Standard fields from Top Content area Using jQuery

Hello Everyone! You all are familiar with the Top Content area of an entity in SAGE CRM. It contains information with some standard fields like Company, Person, Phone, Opportunity, etc. In this blog will see how we can remove the opportunity details from top content area. New Stuff: 500 Internal server Error with CRM and ERP… Read More »

500 Internal server Error with CRM and ERP Integration

Hi Folks! As you know Sage CRM allow you to do integration with Sage 300 ERP to manage your customer effectively. While performing integration you may face different type of errors which has different resolutions altogether. Similarly, In this blog we will see one of the issue stating 500 internal server Error on accessing Quotes… Read More »

Print Icon on Email Summary Screen

Communication is one of the essential entity in CRM wherein user can Create Task, Appointment and Send Email. New Stuff: Restriction of characters in CRM passwords Recently a customer approached with an issue which they were facing while printing email content with large data. The issue was when email content was more as shown in below… Read More »

Restriction of characters in CRM passwords

In Sage CRM, user’s password is encrypted both within the system and in the database for maximum security. The System Administrator can change, but not view, a user’s existing password. There are four restricted characters in Sage CRM, you cannot use these characters in the beginning of the users password. These characters are “#“, “^“, “$”… Read More »

GUMU™ Integration is now compatible with Sage CRM v7.3 SP3 and Sage 50 (US) 2017

GUMU™ for Sage CRM – Sage 50 (US) Integration link is an external/ bi-directional sync utility which synch data from Sage CRM to Sage 50 US and vice versa.GUMU™ for Sage CRM – Sage 50 (US) integration is now compatible with Sage CRM v7.3 SP3 (On Premise/Desktop) and Sage 50 US (Peachtree) version 2017. New Stuff: Import Invoices from… Read More »

GUMU™ for Sage CRM – Sage 100 Integration installation

GUMU™ for Sage CRM – Sage 100 integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa. User can easily install GUMU™ Integration link by using Installation Guide. But before installation, we need to make sure of below some points before proceeding further.… Read More »