The Reason and Resolution of Sage 300 ERP Database Error 49153

By | January 6, 2016

While trying to login to your Sage 300 ERP application or accessing any Sage 300 Company, users may encounter an error such as

“Cannot access database (error=49153). See Help for more information”

Wondering why this error pops up? Read below to know the reason behind this error in Sage 300, and get the resolution.


Why this error in Sage 300?

Whenever Sage 300 application fails to connect the database, error 49153 is displayed. This means that Sage 300 application has launched, however, when Sage 300 is unable to establish a connection with database. When the user reports this error to the System Administrator, the system admin team checks if the user is able to access the SQL Database.

database 2

Resolution of Error 49153
To resolve the above error in Sage 300, one need to follow the below mentioned simple steps:

  1. In Run command, type “Services.msc” and click on “OK”

Database 3

  1. Search for SQL Server (SQL Express). If the status indicates “Not Started”, then manually right click and click on “Start“, to start the process.

New StuffSignificance of using Default Posting Date option of I/C Options in Sage 300 ERP

Database 4

Database 5

  1. Once the Service control Popup gets closed automatically, you will be able to see the following screen with status as Started.

Database 6

  1. Now as you log in to Sage, users will be able to log into Sage 300 ERP.

Databse 7

We could also start, stop, pause or restart SQL service through another method.

Step 1: Click on windows and search for SQL server manager.

Step 2: After SQL server configuration gets opened, click on SQL server services.

Step 3 : Now click on any service which you need to restart, pause, stop or start and then above as shown in screenshot.

About Us

Greytrix – a globally recognized and one of the oldest Sage Development Partner is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation competence.

Greytrix offers unique GUMU™ integrated solutions of  Sage 300 with Sage CRM, (listed on Salesforce Appexchange), Dynamics 365 CRM and Magento eCommerce along with Sage 300 Migration from Sage 50 US, Sage 50 CA, Sage PRO, QuickBooks, Sage Business Vision and Sage Business Works. We also offer best-in-class Sage 300 customization and development services and integration services for applications such as POS | WMS | Payroll | Shipping System | Business Intelligence | eCommerce for Sage 300 ERP and for Sage 300c development services we offer, upgrades of older codes and screens to new web screens, latest integrations using sData and web services  to Sage business partners, end users and Sage PSG worldwide.

Greytrix offers 20+ addons for Sage 300 to enhance productivity such as GreyMatrixDocument AttachmentDocument NumberingAuto-Bank ReconciliationPurchase Approval SystemThree way PO matchingBill of Lading and VAT for Middle East. The GUMU™ integration for Dynamics 365 CRM – Sage ERP is listed on Microsoft Appsource with easy implementation package.

The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.

For more details on Sage 300 and Sage 300c Services, please contact us at, We will like to hear from you.