While trying to login to your Sage 300 ERP application or accessing any Sage 300 Company, users may encounter an error such as
“Cannot access database (error=49153). See Help for more information”
Wondering why this error pops up? Read below to know the reason behind this error in Sage 300, and get the resolution.
Why this error in Sage 300?
Whenever Sage 300 application fails to connect the database, error 49153 is displayed. This means that Sage 300 application has launched, however, when Sage 300 is unable to establish a connection with database. When the user reports this error to the System Administrator, the system admin team checks if the user is able to access the SQL Database.
Resolution of Error 49153
To resolve the above error in Sage 300, one need to follow the below mentioned simple steps:
- In Run command, type “Services.msc” and click on “OK”
Search for SQL Server (SQL Express). If the status indicates “Not Started”, then manually right click and click on “Start“, to start the process.
Once the Service control Popup gets closed automatically, you will be able to see the following screen with status as Started.
- Now as you log in to Sage, users will be able to log into Sage 300 ERP.
We could also start, stop, pause or restart SQL service through another method.
Step 1: Click on windows and search for SQL server manager.
Step 2: After SQL server configuration gets opened, click on SQL server services.
Step 3 : Now click on any service which you need to restart, pause, stop or start and then above as shown in screenshot.
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