While working with Sage 300 environment, many times we encountered an issue related to product license.
Going further, in this blog we will discuss the solution of this issue in details.
How to Resolve:
1. We have to check Sage 300 Shared Data directory path in the registry, (Go to Start, Run and type regedit).
HKEY_LOCAL_MACHINE\SOFTWARE\ACCPAC International, Inc.\ACCPAC\Configuration
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\ACCPAC International, Inc.\ACCPAC\Configuration
2. Confirm the same location should be displayed in the registry if it is being accessed from a workstation(s) that can open a company successfully.
3. Check the user permissions for the Sage 300 Shared Data directory. Windows user accounts must have full access to the folders and sub-folders.
Note: The above steps have resolved a majority of these issues. In some cases, there is a second registry key in the HKEY_CURRENT_USER\Software\ACCPAC INTERNATIONAL, INC. that is causing the error.
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