Author Archives: greysagecrm

Failed to update Sage CRM company status error

We have discussed few issues and workarounds which we had observed while upgrading Sage CRM – Sage 300 integrated system. Here is the link for quick reference. https://www.greytrix.com/blogs/sagecrm/2012/02/20/issues-while-upgrading-the-sage-crm-accpac-integrated-system/ Recently we came across another issue; hence thought to document it so that Sage users can note it down and save their time to investigate if they… Read More »

Quick look on Sage CRM tables

In this blog we will have a quick look at some of the important and essential tables of Sage CRM. GUMU : Integrate your Sage 500 ERP system with latest Sage CRM – Realtime In Sage CRM, entity data is stored into the tables with identical name. For example, 1. Company entity data is stored into the… Read More »

Mail Merge and CRM Performance

SageCRM provides a feature for creating Document Templates in the system and generates Mail Merged letters on the fly. However this is one of the most Memory consuming features. The New Stuff: Twitter account under MyCRM SageCRM 7.2 On the application servers with less Random access memory (RAM) there might be considerable amount of effect on… Read More »

Customizing Outbound Call Lists

Few days back we came up with an interesting question if outbound calls tab can be customized to add custom tab as per requirement. Well, answer is Yes, one can easily add custom tab. New Stuff: Twitter account under MyCRM SageCRM 7.2 Consider an example that you wanted to show all existing opportunities tab on this… Read More »

Twitter account under MyCRM SageCRM 7.2

We all are familiar with most of the features provided by Sage CRM 7.2 which provide various means to manage Customer Relationships with individuals or organizations. What if you get to socialize to access more information about a person you will be meeting for an opportunity and that too right in CRM itself? Well yes!… Read More »

Allow ActiveX Document Drop in CRM v7.2

In our previous blog we had discussed regarding the Xeware control Document Plug In. Refer the below link for the same. https://www.greytrix.com/blogs/sagecrm/2011/08/26/xeware-document-drop-plug-in/ Sage CRM v7.2 has introduced a new feature to show/hide Document drop button from Communication screen. The New Stuff: Open Sage CRM Tabs in New Window Using Document Drop button on communication and calendar… Read More »

Access violation error on Calendar screen

All my software testers, QC’s have to keep multiple instances of SageCRM installed on their workstations that too of different versions. On one of such testing instance one of my Testers found this error. As soon as I logged into CRM and went to Calendar, I encountered an error message “Access violation at address xxxxxxxx”.… Read More »

Open Sage CRM Tabs in New Window

Recently, we came across an opportunity, wherein client wanted us to open particular Sage CRM tabs in New window, when user clicks on it. The New Stuff: Show Campaign/Wave Activity in Communication screen Suppose you wanted to view all opportunities of a Company. However Company summary should also be available in front of you. Hence, to… Read More »