Category Archives: Sage CRM

Adding Image Under Status Column on Grid

As you all know the impact of images present on web applications over users (i.e. more the images more the “likes”). Lets see today how we can make this more information/fun for to user by adding images under status column on any grid available in Sage CRM. Let’s take an example of a Status field… Read More »

Implementing Browser based Spell-Checker in Sage CRM

Although Sage CRM comes with its own spell checker but user needs to click a button all the time to check E-mail content. It is also limited to FCK editor only; and not available for other Sage CRM screens. New Stuff: IIS Tip – Enable 32-bit Applications on 64-bit server Imagine a better Spell Checker… Read More »

Table Level Scripts Logging and Performance

In SageCRM, Table level script can be used for replicating SQL trigger like functionality.  Table level scripts help us handle the data update events properly and do corresponding actions within SageCRM. The beauty of it is we can use SageCRM API and write server side JavaScript like functionality to function similar to that of triggers.… Read More »

Hide Tracking Note field while progressing workflow

Workflow is the best selling point of SageCRM and for every business process Progressing entities through workflow is the way to track who is updating what. New Stuff: Advanced E-mail Management Server Options As you know Workflow is based upon “Rules” and “States”. On click of “Rules “respective progress screens opens up. These screens contain… Read More »

Advanced E-mail Management Server Options

As world presses on everything through automation SageCRM has given a provision to configure inbound emails on specific email id’s in order to generate communications, cases etc. automatically. GUMU: ACT! to Sage CRM Migration using GUMU™ Throughout this blog site we have posted many articles in order to configure inbound emails and get the improved performance… Read More »

Sage CRM Database Maintenance

Database is the most important part of any application. Being business software, Sage CRM handles very delicate data and it is necessary to maintain this data properly in order to insure integrity and improved system performance. New Stuff: Confirm if your Sage CRM system has actually expired There are many ways to enhance the performance… Read More »

IIS Tip – Handlers and Feature Permissions

As we all know, Sage CRM is IIS driven application. IIS 7.0 onwards provides greater flexibility for providing the secure access to portals like SageCRM. However some of these enhanced security features if wrongly configured might also affect the functionality of CRM. In my view security settings in IIS should only be touched upon when… Read More »

Rebalancing complex territory structures

When it comes to Territories, implementation complexity increases. When it comes to migration of territories and rebalancing the territory structure, it becomes more complex. I have already discussed on this blog how you can swiftly carry our Territory migration. See below link. Related Post: Territory Migration Now I will discuss how to handle rebalancing of… Read More »

Mail Merge Errors in Sage CRM 7.2

Mail merge functionality is one of the very useful SageCRM modules when it comes to sending newsletters, welcome letters etc. With the introduction of Apache Tomcat for this functionality, lot of Java configurations have been introduced to the default install. Any changes to these configurations can lead to issues with the merge process. We have… Read More »