Sage CRM is very much flexible to manage different type of situations as per business needs. It has been designed in such a way that we can do complicated configurations very easily. In this blog I will explain you how to restrict/filter users list on reassignment functionality based on certain condition. The New Stuff: Sage… Read More: Re-assignment within same team/territory »
In SageCRM workflow is an efficient way of systematic progress on work and related tracking. Workflow can be applied to any of the entities such as Case, Lead, and Opportunity etc. But how to handle the security of this workflow in order to make sure that no unwanted user can misuse it and disturb the… Read More: Restricting Workflow rules to Assigned User »
CRM systems must have capability to remind you about the pending tasks at every stage. We know we can create tasks automatically through “Create Task” action of workflow. However it’s not like we will follow up on the same day. So we have to set the specific Due Date in future for automated tasks. For… Read More: Creating tasks through workflow with defined due period »
Sage CRM can be customized for reducing the data entry task by setting default values in some fields while entering data. There is an option of automating the task of feeding in same data in several records by Setting default values in Sage CRM. GUMU Sage 100 : Creating Order with existing Opportunity in GUMU… Read More: Setting Default Date Time while progressing through Sage CRM Workflow »
Sage CRM interactive dashboard is a workspace which can be highly configured to control the information which we work on. We can add several types of gadgets like List, Menu item, Chart, RSS Feed, etc. on the interactive dashboard. While working with any ticket/case we need to go to summary page of that record for… Read More: Progressing workflows through Interactive Dashboard »
For any web application, Self Descriptiveness is the main characteristic which facilitates maximum usage of the modules designed. There are lots of things with which we can achieve this in SageCRM. SageCRM has wide scope for customizations. Customization also involves creating several custom entities to incorporate client requirements. We have a facility to generate entities… Read More: Custom Icons for entities »
For major primary entities in Sage CRM such as Cases, Solutions, Opportunities, Leads, Campaigns, Companies, People we can create workflow in SageCRM. Workflow is the way of schematically progressing the work on any entity. In this blog, I will explain how we can disable the entire Workflow itself for any entity. Follow the below steps… Read More: Disabling Workflow for an Entity »
A Lead can be converted to an Opportunity by “Convert to Opportunity” button available on the lead summary screen. We can also add the same in workflow using Create opportunity workflow action; however when we convert a lead to an opportunity workflow is not set. Surprisingly Opportunity table level script also is not fired when… Read More: Trick to set workflow for Opportunities converted from Lead »
Hello folks! Here we are back with one more interesting trick. Some days ago I came across this question on Sage development partner’s forum. Thought I could modify the suggestion with screens and add it over here. Here is the scenario posted by user. Scenario: I have a customer who wants to call an external… Read More: Calling External URL from Workflow »
In Sage CRM, we can create a workflow for primary entities. There are five types of workflow rules as: Transitional rule. Global rule. Conditional rule. Primary rule. Escalation rule. We had come across a scenario where we had to progress the workflow based on the some condition. The scenario was like if “Start date” and… Read More: Progressing workflow manually through Workflow Rules »
