In big organizations you do not want your users to roam around in CRM to search for information hence you implement the dashboards for faster access to data. Using Interactive Dashboards it is also possible to have Main menu buttons on the dashboard itself so that they don’t have to right click on options in… Read More »
For major primary entities in Sage CRM such as Cases, Solutions, Opportunities, Leads, Campaigns, Companies, People we can create workflow in SageCRM. Workflow is the way of schematically progressing the work on any entity. In this blog, I will explain how we can disable the entire Workflow itself for any entity. Follow the below steps… Read More »
In Sage CRM, Users can use an excellent feature of “Mail Merge”, which is used to print Customer Details, Sales Order Details etc. In our previous blog, we explained how “Mail Merge can be done in Sage CRM“. However, there was no way to print current date on the Template. Well, it can be done… Read More »
Sage CRM is a license product and every license product has its expiry. However, if Sage CRM license key get expired, one can easily obtain new key from Sage Partners/Resellers. Now, the next step is to activate the License keys for Sage CRM. There are 3 ways user can change the License keys of Sage… Read More »
Sometimes Sage CRM shows a Metadata load error under Log Off button in Sage CRM. From the error message, it looks like Sage CRM is unable to load visitor table. After some research, we implicit that visitor table is available in Self-service database. Hence, we checked the Self-service configuration and found that Self-service Database server… Read More »
We all know, Sage CRM comes with the functionality to provide you with the quick overview of the information related to any entity. This is nothing but in the form of Reports, Dashboards etc. You can export reports to Screen, PDF, excel etc. Now when I export them to screen will it be possible to… Read More »
Using the new feature in SageCRM7.2 reports can be cloned where in you can create a copy of an existing report and make the modifications as per the requirement. Suppose you want to create a report based on standard report where standard report has most of the columns needed however you want to add some… Read More »
In our previous blog, we resolved the errors users encounter on Relationship tab. In this blog, we would be discussing on the Wrapper error in Sage CRM. The main reasons behind Wrapper error in Sage CRM are as follows: a. If multiple Sage CRM are installed on the server, then users will encounter the error message in… Read More »
In our earlier post, we explained how to “Re-install the Sage CRM component” files from within Sage CRM. In this blog, we would discuss how “to execute SQL queries using Sage CRM components”. Sage CRM components allow users to add/modify the Sage CRM screens, lists, menus, tabs etc.in a single attempt. Suppose you need to… Read More »
Here is another feature provided by SageCRM7.2 where you can control the rights to export the reports. Consider an organization, which has different levels of hierarchy, one person will be “Admin” and remaining are employees working on CRM (i.e. with no admin rights). Consider there is an “Annual sales Report” which this organization generates at… Read More »
