Sage Intacct provides an email delivery log feature that can be used to determine whether an email was delivered successfully or not. We can check the Email Delivery Log to see whether any emails were sent with problems. We’ll see a list of emails that failed to send, and we’ll look at which email addresses were responsible for the failure.
Assume you send an email to the administrator informing him or her of newly created GL entries.
You may discover which receivers were unable to be reached by digging down into a specific problem, allowing you to go back and fix the mistakes.
When dealing with Smart Event emails, Send Email Triggers, and sending email to the vendor, customer, or administrator, and the email fails to send due to an invalid receiving address, we can quickly determine the success and failure of the email and correct the problem.
Sage Intacct Email Delivery Log shows the list of emails that were failed and couldn’t be sent.
Logs of email delivery errors can be viewed by following the below steps:
Go to Company > Admin tab > History and reports > Email delivery history. For accessing email delivery log, Administrators are allowed by default and permissions can be provided to other users.
When the list is accessed for the first time, the email delivery log displays only failed emails.To view all emails sent from the company, click Show All Emails located in the top-right corner of the page.
Click View next to a Record no to examine a particular error details.
Email delivery log contain status, body, result and result details.
As a result, email delivery logs are critical when dealing with Smart Event emails and Send Email Triggers to ensure that emails are delivered correctly or not. It also helps in determining the actual cause of the email failure.
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