Failed to retrieve data from database. Error: Database Vendor Code 208

By | May 30, 2023

Sage 300 has long been a very well-liked ERP programme. Sage 300 is one of the most user-friendly and practical systems. Its outstanding and simple management system gives you complete control over business operations and is also adaptable and can be tailored to your needs. Every releases and product updates helps maintain the products degree of excellence and creditability, Sage 300 ERP consistently satisfies the needs of the user. They have now added new security measures in their most recent release. Data about customers is safer than ever.

While printing customised report in Sage 300 ERP, the user may encounter some complex error messages “Failed to retrieve data from database vendor code 208”. In this blog we will discuss about one of the frequent mistakes people make while developing a customised report.

New Stuff :- Customizations in Sage 300 Web screen as per User Profiles

This error is caused when any table which does not exists in Sage 300 ERP database is added to the report or if the table added is not updated according to the latest PU.
For example, Some organizations may only have financial modules like as ‘Account Payable’ (AP) and ‘Account Receivables’ (AR). If any other table from ‘Order Entry’ or ‘Purchase Order’ is added, then the report will throw the issue on printing. Also if any table added is not updated properly and has any missing column even then the report printing will throw such “Failed to retrieve data from database vendor code 208” error.

Image: Database vendor code 208

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Greytrix – a globally recognized and one of the oldest Sage Development Partner is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation competence.

Greytrix offers unique GUMU™ integrated solutions of  Sage 300 with Sage CRM, (listed on Salesforce Appexchange), Dynamics 365 CRM and Magento eCommerce along with Sage 300 Migration from Sage 50 US, Sage 50 CA, Sage PRO, QuickBooks, Sage Business Vision and Sage Business Works. We also offer best-in-class Sage 300 customization and development services and integration services for applications such as POS | WMS | Payroll | Shipping System | Business Intelligence | eCommerce for Sage 300 ERP and for Sage 300c development services we offer, upgrades of older codes and screens to new web screens, latest integrations using sData and web services  to Sage business partners, end users and Sage PSG worldwide.

Greytrix offers 20+ addons for Sage 300 to enhance productivity such as GreyMatrixDocument AttachmentDocument NumberingAuto-Bank ReconciliationPurchase Approval SystemThree way PO matchingBill of Lading and VAT for Middle East. The GUMU™ integration for Dynamics 365 CRM – Sage ERP is listed on Microsoft Appsource with easy implementation package.

The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.

For more details on Sage 300 and Sage 300c Services, please contact us at, We will like to hear from you.