Set properties of Multiline Text field in Sage CRM

By | December 19, 2018

Sage CRM provide us options to set properties of various fields like making field read only, making field mandatory, suppressed field from screen based on various conditions etc. In this blog, we will explain how to set height and width for Multiline text field in Sage CRM using client side scripting.

New Stuff: Change the sequence of View Fields in SSA Field in Sage CRM

Consider you want to increase height and width of Problem Details (multiline text) field which is available on Case Summary screen. Refer below screenshot.
Problem DetailsHere are the steps that you need to follow to do the same.

  1. Log in to Sage CRM.
  2. Navigate to below path and select CaseProgress
    Administration | Customization | CaseProgress
  3. Select Screens tab and click on CaseStatusBox Refer below screenshot.
    Screen
  4. Copy and Paste below lines code into the Custom Content section of CaseStatusBox. Refer below screenshot.
    <script>
    crm.ready (function () {
    document.EntryForm.case_problemnote.cols= 50;
    document.EntryForm.case_problemnote.rows= 7;
    })
    </script>
    Custom Content
  5. Click on Save button

Once done, navigate to Change Case Details screen and you will find that Problem Details field will be displayed as shown below. Refer below screenshot.Problem Details Above trick can be used for any other multiline text field. You just need to make appropriate changes into code and paste it into custom content section of corresponding screen.

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