Troubleshooting an error message ‘Company CompanyEntity UpdateRecord jscript error’ using GUMU™ integration

By | September 14, 2020

GUMU™ for Sage CRM – Sage 100 ERP integration is a real-time bi-directional link where we synchronize all the customer data from Sage 100 to Sage CRM and vice versa. Thus, users can have a 360-degree view of customer data within both the systems.

Today in this blog, we will discuss about troubleshooting an error message that occurs while updating integrated ERP customer from CRM using GUMU™ integration.

New Stuff : Synching Last Sales Order Date using GUMU™ Sage CRM – Sage 100 Integration

When updating any integrated Sage ERP customer data from CRM using GUMU™ integration user may have seen an error message as ‘Company CompanyEntity UpdateRecord jscript error Refer the below screenshot.

To solve this error open the Registry Editor screen then under the CRM instance name add new string value as mention in the below screenshot.

Perform IIS reset and now try to update the Sage ERP Customer from CRM it will update the customer successfully in Sage ERP using GUMU™ Integration.

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Greytrix – a globally recognized and one of the oldest Sage Development Partner is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience and expertise, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third party add-on development and implementation competence.

Greytrix has some unique integration solutions developed for Sage CRM with Sage ERPs namely Sage X3Sage IntacctSage 100Sage 500 and Sage 300. We also offer best-in-class Sage ERP and Sage CRM customization and development services to Business Partners, End Users and Sage PSG worldwide. Greytrix helps in migration of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes addons like  Greytrix Business ManagerSage CRM Project ManagerSage CRM Resource PlannerSage CRM Contract ManagerSage CRM Event ManagerSage CRM Budget PlannerGmail IntegrationSage CRM Mobile Service Signature and Sage CRM CTI Framework.

Greytrix is a recognized Sage Champion ISV Partner for GUMU™ Sage X3 – Sage CRM integration also listed on Sage Marketplace.

For more information on our integration solutions, please contact us at sage@greytrix.com. We will be glad to assist you.