Category Archives: CRM72

Align field data to Right Hand Side on Edit and Summary Screen

Hello All! In previous blogs, we had seen that how we can make our SAGE CRM screens and grids more visually effective by applying JAVASCRIPT, JQuery, HTML, etc. like by highlighting checkboxes, underlining to column header, printing amount in words, and others. Here, we will see how we can align field data to Right Hand… Read More: Align field data to Right Hand Side on Edit and… »

Print Icon on Email Summary Screen

Communication is one of the essential entity in CRM wherein user can Create Task, Appointment and Send Email. New Stuff: Restriction of characters in CRM passwords Recently a customer approached with an issue which they were facing while printing email content with large data. The issue was when email content was more as shown in below… Read More: Print Icon on Email Summary Screen »

Restrict Creating Follow Up On Opportunity Progress

In Sage CRM, On Opportunity Progress Screen we can see Create Follow Up checkbox checked which will ask user to create follow up every time user saves the opportunity progress. New Stuff: Global Search Functionality Here I will explain how to uncheck this checkbox to avoid creating follow up every time after adding opportunity progress. In standard… Read More: Restrict Creating Follow Up On Opportunity Progress »

Handling Query Timeout Errors in Sage CRM

Some errors when encountered take most of us for a spin. Especially if you are a business user accessing Sage CRM to update Company/Person record and see the record is taking huge amount of time to update the data and leading to “An unexpected event has occurred: Exception: SQL Error” on screen and frustration. There… Read More: Handling Query Timeout Errors in Sage CRM »

Alter Additional information of Appointment/Task Details in Outlook from Sage CRM

In the below blog I will be explaining about a feature that’s been available since CRM version 6.2. This feature can help you sync fields from Company/Person/Address entities of the CRM Appointment/Task to the available Outlook Appointment/Task body. New Stuff: How to set the background Color of Fusion Chart Report Here, we are going to explain… Read More: Alter Additional information of Appointment/Task Details in Outlook from Sage… »

Cloning Interactive Dashboard

Sage CRM Interactive Dashboard is on of the great feature. Where in you can see all data on same page. But creating Dashboard is very time consuming process. To overcome this we can Clone Interactive Dashboard feature of Sage CRM. In this blog we are going to explain you how to create the Interactive Dashboard… Read More: Cloning Interactive Dashboard »

Enable Pipeline for Cases and Opportunity on Company and Person context

With the help of Pipeline view in Sage CRM we can easily view the current status of Opportunities and Cases based on the respective stages in CRM. Clicking on a section of the pipeline or on one of the stage hyperlinks underneath the pipeline drills down the Statistics panel to show statistics for the selected… Read More: Enable Pipeline for Cases and Opportunity on Company and Person… »

Renaming of Self Service URL

Sage CRM- Self Service is portal which allows your Customers, Venders and Business Partners to view there relevant information, Queries, complaints etc. by logging into the Self Service Portal. When you are installing the Sage CRM, it allows you to install the Self-service or not. If you installed the Self service. Your Self- service gets… Read More: Renaming of Self Service URL »

Mass Update Territory in Sage CRM

The “Update Territory” function allows you to simultaneously update same fields in selected records within a group. Due to changes in the business structure such as size, geography, type etc companies are required to change its territory. Then Sage CRM Update Territory function can be used effectively. New Stuff:  Signature in Sage CRM In the… Read More: Mass Update Territory in Sage CRM »

Signature in SageCRM

Nowadays businesses have evolved, we have come a long way from Shops to Websites, E-commerce, home deliveries and then Mobile Apps. New Stuff: Enable Workflow Capability to an existing Entity Major part of service industry is customer satisfaction and feedback. To maintain the Quality of Service and everyday transactions updated. Companies need the data of every… Read More: Signature in SageCRM »