How to give Name in Communication List for Attachment column

Hello everyone! As we know that SAGE CRM is enriched with number of functionalities such as maintaining Customer records, creating communications against customers, attaching documents in communication record, etc. The communication list also display records with attachment but it doesn’t allocate the “Column Name” to it. Can we give suitable name to the column for… Read More »

Outlook Integration – CRM Outlook Plugin Issue Part – 3

When it comes to set up integration of Client side add-ons with web applications, security rights and restrictions always comes into consideration. We have been writing blogs on various process as well as features explored of Sage CRM Outlook Integration. In today’s article, I will share my experience where I have been facing an issue… Read More »

Merging Person records from Different Companies

This blog is in continuation of my previous blog wherein I have explained the process of Merge Person functionality of Sage CRM. You can refer below link for the same. Related Post: Remove Duplicate records, move data of one Person to another in Sage CRM Though the Merging option has helped to manage data accuracy and… Read More »

How the Phone, Email and Address Types are maintained in Sage CRM?

Customer Relationship Management refers to the strategy and practice that helps the companies to manage and analyze customer interactions and data to improve or facilitate the sales and service related transactions throughout the Business lifecycle. One of the major requisite before stepping into Sales or Marketing process is to get proper details for approaching the… Read More »

Change Default Quick Appointment Duration!

Sage CRM users can create quick appointments and tasks as some appointments or tasks don’t have to be linked to Person or Company records. One of the benefits of using a CRM system, it allows users to manage their tasks and appointments efficiently. New Stuff: Set Default Value for fields through Workflow Now in this blog… Read More »

Set Default Value for fields through Workflow

In Sage CRM we can reduce the data entry task of Users by setting the default values in some fields. Today I will share few ideas of setting default value for fields. Default values can be set at Field and Screen level. New Stuff: Provision to filter Emails Only in CRM Refer the below screenshot of… Read More »

Provision to filter Emails Only in CRM

Recently, we came across a unique requirement where customer wanted to filter Email In and Email Out communications in single click. By looking at the standard screen we can only filter Appointments and Tasks but how to filter all Emails was a challenge. New Stuff:  Hide Interactive Dashboard Panel for Non Admin User By adding the… Read More »

Hide Interactive Dashboard Panel for Non Admin User

As we know the Interactive dashboard of Sage CRM is a wonderful feature that allows us to have immediate access to a wide variety of information. With the Sage CRM interactive dashboard, users can manage all their activity from one place. This includes their calendar, their tasks, their lists, their opportunity and web and RSS… Read More »