How to solve web service error: ” Read ECONNRESET”

By | December 31, 2019

In Sage X3 , we may come across the error “read econnreset” while invoking subprogram based standard web service ‘AOWSIMPORT’ using third party.

Refer the below figure:

read econnreset error while invoking web service
Read econnreset error while invoking web service

To invoke standard webservice ‘AOWSIMPORT’ and its input XML, please refer the link: services/


This is due to the value of the clbfile I_FILE is set to 0. Refer the below figure:

Mapping tab of AOWSIMPORT web service
Mapping tab of AOWSIMPORT web service

Follow the steps given below to solve this error:

Navigate To: All > Development > Script Dictionary > Webservice

  1. Choose AOWSIMPORT from the left menu
  2. Go to the Mapping tab and locate I_FILE
  3. Increase the length value to 8.(example: 8 = (512*(2^8)-2) =131,070 characters)

Refer the below figure:

Mapping tab of AOWSIMPORT web service
Mapping tab of AOWSIMPORT web service

On this way we can solve the ” Read ECONNRESET” web service error while using AOWSIMPORT standard sub-programmed web service.

In this way we can solve the webservice error “read ECONNRESET” while using AOWSIMPORT standard subprogram based webservice by changing the length of I_FILE.

About Us

Greytrix – a globally recognized and one of the oldest Sage Development Partner is a one-stop solution provider for Sage ERP and Sage CRM organizational needs. Being acknowledged and rewarded for multi-man years of experience, we bring complete end-to-end assistance for your technical consultations, product customizations, data migration, system integrations, third-party add-on development and implementation competence. 

Greytrix caters to a wide range of Sage X3, a Sage Business Cloud Solution, offerings. Our unique GUMU™ integrations include Sage X3 for Sage, Dynamics 365 CRM and Magento eCommerce along with Implementation and Technical Support worldwide for Sage X3. Currently we are Sage X3 Implementation Partner in East Africa, Middle East, Australia, Asia, US, UK. We also offer best-in-class Sage X3 customization and development services, integrated applications such as POS | WMS | Payment Gateway | Shipping System | Business Intelligence | eCommerce and have developed add-ons such as Catch – Weight  and Letter of Credit and India Legislation for Sage X3 to Sage business partners, end users and Sage PSG worldwide. Greytrix Sales Commission App for Sage X3 simplifies commission calculations and postings on sales transactions.

The GUMU™ Cloud framework by Greytrix forms the backbone of cloud integrations that are managed in real-time for processing and execution of application programs at the click of a button.

Greytrix is a recognized Sage champion ISV Partner for GUMU™ Sage X3 – Sage CRM integration also listed on Sage Marketplace; GUMU™ integration for Sage X3 – Salesforce is a 5-star rated app listed on Salesforce AppExchange and GUMU™ integration for Dynamics 365 CRM – Sage ERP listed on Microsoft AppSource.

For more information on Sage X3 Integration and Services, please contact us at, We would like to hear from you.