Author Archives: greysagecrm

What’s New – Creating Grids in Sage CRM to display Sage ERP X3 Data on real time basis using GUMU Customizer – II

In the previous blog, we talked about the new and exciting GUMU feature of GUMU Customizer functionality for Sage X3 and Sage CRM integration. In this blog, we will focus on how we can use GUMU Customizer to create Sage CRM grids to display data on real time basis from Sage ERP X3. New Stuff:… Read More: What’s New – Creating Grids in Sage CRM to display… »

GUMU for Sage CRM-Sage PRO is now compatible with latest Sage CRM 7.3

GUMU™  Sage CRM – Sage Pro integration is real bi-directional integration. This is now compatible with latest Sage CRM 7.3 version.  This new integration  now also supports multiple browsers. New Stuff: GUMU™ Sage CRM – Sage 100 Integration – New Features In addition to this now since it is compatible with all browsers, user will… Read More: GUMU for Sage CRM-Sage PRO is now compatible with latest… »

Behavior of SSA field in Customized entity

Hi folks! Hope you all must be aware of “SSA” (i.e. Search Select Advance) field in crm. I will define it in one sentence “Acts as a bridge between two entities”. Now, I will explain it in more detail by taking two scenario’s (i.e. Standard entity, customized entity). What exactly I want to say is… Read More: Behavior of SSA field in Customized entity »

Adding Search Select Advanced Field on Web Order Entry Screen

Sage CRM integrated with Sage ERP allows you to create Orders and Quotations in ERP from CRM. For this, they have introduced a Web Interface which is developed in SWT (Sage Web Toolkit). In my previous blog I had explained to add new field on Web Order Screen. Below is the link for same. https://www.greytrix.com/blogs/sagecrm/2013/11/21/adding-new-fields-on-web-order-entry-screen/… Read More: Adding Search Select Advanced Field on Web Order Entry Screen »

Importance of CRM ERP integration

Traditionally, the ERP system automates the management of purchasing, distribution, Planning, Manufacturing, account receivable, payable and Product-inventory data. CRM systems are customer facing and manage sales, customer service, and lead generation. Because of the different areas that these respective systems handle, they are designed differently and are often incompatible. What if we integrate both CRM… Read More: Importance of CRM ERP integration »

CRM for Subscription Process

Nowadays, Subscription business model is growing very rapidly in various industries and it is such a business model where customer pay money for a particular product/service for the particular time of period.  The major benefit which will be extracted from this business is it is a recurring model where customer’s subscription will be renewed on… Read More: CRM for Subscription Process »

Shipment and Invoice Process in CRM

Here with this blog, I would like to explain you how Shipment and Invoice process can be integrated in Sage CRM using Sage 300 ERP Web Service. As we know Sage CRM can be seamlessly integrated with Sage 300 ERP which allow users to check the actual Inventory and pricing before sending a quotation to… Read More: Shipment and Invoice Process in CRM »

How Sage CRM changed Structure of Phone and Email in Sage CRM 7.2

Hi folks! You all must be familiar with the following entities in CRM ”Email”, “Email Link”, “Person” ,“Person Link” ,”phone” and “Phone Link“ table .These are the tables where person’s and company’s communicated related details are saved. But when you want to check one of these details in database for the related company or person… Read More: How Sage CRM changed Structure of Phone and Email in… »