In Sage X3 whenever we are working on any screen suddenly we get disconnected from the Sage X3 system due to reasons such as Power Failure or network failure. When we log in we see that we cannot do any modification on the screen as it is locked and to recognize the locked file by seeing the lock icon at the bottom-left corner.
Also Read: Data Backup and Restore in Sage ERP X3
Sage X3 provides a way to unlock the locked procedures. The below-mentioned steps will help you to unlock the procedures –
- Navigate through Development > Utilities > Verification > Locks > Locked Processes. Here you can see the procedures that are locked.
- To unlock the locked procedures first navigate through Development > Utilities > Verification > Locks > Locked Symbols. You will get the below screen, in that Right Click to the record and select User Monitor option.
- When you click on User Monitor you will get the below screen. In the second grid, you can see the no of active processes, right-click the particular process, and click on the closing session.
