How to de-activate the Runtime server status on Console

By | March 12, 2021

The application server and Runtime server or main process server provides access to all the elements that make up Sage X3 including processes, screens, reports, etc. These elements are organized in directories by folder and are not repeated from parent folder to child folder except when they truly belong to the child folder. Otherwise, it is the element from the parent folder that is used. The application is organized as a hierarchy of folders where the root folder is the image of the standard delivery and the other folders are the customer folders, generated from the root folder and each representing an application. From Version 11, it is possible to have several application servers (but only through a manual set-up at current time). In this type of implementation, multiple application servers will use common files in a single location, typically on a shared file system provided by redundant servers or NAS. Setting up multiple application servers eliminates a single point of failure.

In some cases user wants to update the Main process server and after updating he\she faced the issue while login into the Sage X3. In that case user needs to uninstall the current Main process server and install a new one. But before this user needs to change the Runtime server status from Sage x3 console management and then user will be able to uninstall the process server and install a new main process server.

Follow the below steps for the same :

 Step 1: Open the Sage X3 management console, as you can see in below figure Main process server(Runtime server) status is ‘Active’.

Step 2: Change the status of Main process server from the below solution files.

 Navigate to below path and open the Solution file as shown in below figure.

 Change the Status From ‘Active‘ to ‘Idle‘ as shown in below figure.

  After changing the status save the file.

 Now, navigate to below path and open the  adxinstalls file as shown in below figure.

 Change the Status From ‘Active‘ to ‘Idle‘ as shown in below figure.

   After changing the status save the file.

  Now we have changed the status of Main process server. Now open the Sage X3 management console and you can see the status of Main process server has changed as a ‘Idle’,as you can see in below figure.

After changing the Main process server status user will be able to uninstall the current Main process server from control pannel and also will be able to install new one.

 With the above steps you can change the Main process server status.