It was a bug due to which, alert message getting appeared, while entering new A/R Customer using web screens in case when the “Keep Statistics” option provided in A/R Options on “Processing” tab is set “Off”. Kindly refer to the option screen below for your reference:
You can refer to below screenshot for the bug causing problem while saving new A/R Customer entry.
As you can see in the below screenshot “Year is required.” Alert message is appearing when user tries to save new customer record and don’t allow user to save the customer.
This bug was there till Sage 300 v2019 PU3 which is been now fixed with the release of Sage 300 v2019 PU4. This issue was there in Sage 300 v2020 (Build 0) A/R Customers web screen also which has been now fixed with Sage 300 V2020 PU1 release.
Below is the screenshots from Sage 300 v2019 PU4 with “Keep Statistics” option is set to off and the web screen allows saving customer record.
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