New Features in System Behavior in Sage CRM 2018 R2

By | October 11, 2018

In Sage CRM 2018, there are new features are introduced into the System Behavior settings to improve the security of Sage CRM.

New Stuff: Adding and Sorting of Additional Fields to Calendar List in Sage CRM 2018 R3

System behaviors are the configuration setting that are applied to all the user using the Sage CRM. In our blog we will be providing a brief introduction on the following features introduced in latest Sage CRM 2018 R2.

System Behavior configuration is available under Administration | System. Refer below screenshot.

System Behavior configuration

Highlighted are the new configuration settings introduced in Sage CRM 2018 R2.

  1. Use browser session security
    A new option Use browser session security introduced that allows system administrators to control whether users can connect to their current Sage CRM session using the same SID and access URL on a different computer.
  1. Send internal reqs to actual server name
    Allows you to specify a Sage CRM server name to use for internal requests.
    Possible options.
    Yes – Specifies to use the actual Sage CRM server name for internal requests.
    No – Allows you to enter a custom server name in the Custom server name for internal reqs field.
    The server name you specify is used to send internal requests in the following Sage CRM features:

    1. Mail Merge
    2. Data Upload
    3. MailChimp Integration
    4. Swift page Integration
    5. GCRM-based integrations
    6. Exchange Integration
  1. Custom server name for internal reqs
    You can set a custom Sage CRM server name for internal requests. This feature is useful if you want the server name used for internal requests to be different from the actual server name.
    For example,
    If you’re actual server name is
    http://demotestserver or https://demotestserverThen if you don’t want to disclose the server name you just need to add a dummy server name along with the protocol.
    http://dummyserver or https://dummyserver
  1. Use Global XSS Filter:
    This feature was introduced for preventing Cross-site Scripting (XSS) in the system.
    Cross-Site Scripting (XSS) attack occurs when the data is entered in a Web application through an untrusted source, the data is included in dynamic content that is sent to a web user without being validated for malicious content, etc. For details you can visit our below blog were we have provided detailed information about the feature.
  1. User Rights to see System Expiry Warning:
    This is an additional feature introduce in Sage CRM to display system expiry notification message based user Administration rights. For details you can visit our below blog link.
    Warning message to notify users about System Expiry

Hope this information helps.

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