Disallowed Parent Path error in Sage CRM

By | October 29, 2018

As we all know that ASP is one of the very strong and powerful tools for making dynamic and interactive WebPages, CRM utilizes it in building its various inbuilt functionalities as well as we can do the Custom development in CRM using ASP as per the standards provided by Sage CRM. Sometime due to some wrong configurations you may observe some failure in loading the pages where custom development is done using the ASP page. In our blog we will be discussing on the failure related to Disallowed Parent Path which is occurred while loading ASP page screen in Sage CRM.

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You might have come across error message “Disallowed Parent Path” as displayed in below screenshot.

Disallowed Parent Path

This issue is occurred because the Parent Paths of ASP page in IIS Manager is False. To update the parent path of ASP page to True you can refer the below mentioned steps provided.

  1. Open IIS manager in Administrative mode.
  2. Select the Sage CRM instance name from Sites/Default Web Site page tree.
  3. Double click on ASP Icon.
    ASP Setting
  4. Later set Enable Parent Path to True.
  5. Next, click on Apply to save the changes.
    ASP Properties

Once done refresh the Sage CRM page this will resolved the Enable Parent Path issue occurred.

Hope this information helps.

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Greytrix has some unique integration solutions for Sage CRM with Sage ERPs (Sage Enterprise Management (Sage X3), Sage Intacct, Sage 100Sage 500 and Sage 300).We also offer best-in-class Sage ERP and Sage CRM customization and development services to Business Partners, End Users and Sage PSG worldwide. Greytrix helps in migrating of Sage CRM from Salesforce | ACT! | SalesLogix | Goldmine | Sugar CRM | Maximizer. Our Sage CRM Product Suite includes Greytrix Business Manager, Sage CRM Project Manager, Sage CRM Resource Planner, Sage CRM Contract Manager, Sage CRM Event Manager, Sage CRM Budget Planner, Gmail Integration, Sage CRM Mobile Service Signature and Sage CRM CTI Framework.

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For more information on our integration solutions, please contact us at sage@greytrix.com. We will be glad to assist you.

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